Support » Plugin: Simple Event Management – Sugar Calendar (Lite) » Migrating from older version to new

  • Resolved bigant841

    (@bigant841)


    Hello,

    A client of mine is current using version 1.0.5 when displaying their events. When I upgrade the plugin these events are no longer being displayed in the plugin. How do I go about moving the events from 1.0.5 to your latest version?

    Thank you

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author mordauk

    (@mordauk)

    Hi @bigant841,

    At the top of your Dashboard there should be a notice indicating there is an upgrade routine to run. Click the link in that notice and it will initiate the migration routine to move the events into the new database.

    You can see more information here: https://sugarcalendar.com/version2-0-released/

    bigant841

    (@bigant841)

    Thank you for the quick replay. Based on your instruction I am not seeing this message anywhere in my dashboard.

    Plugin Author mordauk

    (@mordauk)

    Do you have any plugins installed that hide or move admin notices?

    bigant841

    (@bigant841)

    No I don’t

    Plugin Author mordauk

    (@mordauk)

    Is this a standard site or part of a multisite install?

    As a quick test, could you please deactivate all other plugins and see if the notice shows up when you do that?

    bigant841

    (@bigant841)

    Standard site. I just tried deactivating all other plugins and the notice never showed up.

    Plugin Author mordauk

    (@mordauk)

    Roughly how many events are on this site? There are definitely more than zero?

    Does the Calendar menu item in the left menu show up?

    bigant841

    (@bigant841)

    1,229 and yes it does.

    Plugin Author John James Jacoby

    (@johnjamesjacoby)

    Hi @bigant841,

    I’ve reached out to you privately via our Sugar Calendar support system.

    We’ll get this figured out together, and I’ll make sure to post any solutions here once we have something.

    Talk soon,
    -JJJ

    Plugin Author John James Jacoby

    (@johnjamesjacoby)

    Following up, a big thank you to @bigant841 for allowing us to fix his site up, we will be releasing Sugar Calendar 2.0.14 later this week with a fix for the 1.x to 2.x migration script.

Viewing 10 replies - 1 through 10 (of 10 total)
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