Migrating from old plugin to new: new forms created in Contactic–>Shortcodes.

OK. So far I have installed and implemented the plugin on my dev site only. I still need to do the same for my live site. Perhaps I should hold off on that until the next plugin update. Do you think that would be wise?

OK I updated the plugin and have some follow-ups. I see the “group same forms (different pages)” option, and it does indeed act as a suitable workaround for my specific needs. But just so I understand the issue, can we back-up for a moment? In the “Form” tab, your plugin lists my four “original” forms, which are the four forms that were tracked by the old plugin version (screenshot). The “Form” tab also lists four “new” forms, which are the same forms–on the same pages–which are tracked by your new version of the plugin (screenshot). Each of the “new” forms has a “Page ID” associated with it. Three have Page ID 504 and one has Page ID 934. What is this “Page ID” indicating? None of the four forms are on pages with post ID = 504 or 934.

Thanks.

>> The Page ID is the page related to the form (if my form is inside post id 2, it will return “Page ID 2” even if the post & form is displayed on category page).
How are your forms displayed ?

OK so this may be an issue then. As I mentioned, it seems like your plugin is indicating unexpected post IDs. For example, your plugin is indicating that three submissions were from the same page: ID 804. But I don’t believe I even have a page/post with ID = 804. Furthermore, one of my four contact forms is on page ID 1091 (screenshot). And I definitely submitted one of my four test submissions from that page. But none of the four entries in your plugin indicate ID 1091. Thoughts on that? Any idea on why those discrepancies are there?

>> If it is a static page and it’s not an entry in wordpress post/page then it will be the last seen page id that will be saved.

OK. Either that doesn’t clarify what I am seeing, or I am not understanding properly. To be clear, I have a contact form on this page: https://dev.horizonhomes-samui.com/contact/ That page has a WordPress post ID of 1091 (screenshot). I just submitted a form from that page, and it was indeed received by your plugin, and an entry was created in the list in Contactic–>Shortcodes. But shouldn’t that entry have a page ID of 1091? It does not–it is either 804 or 934 (screenshot–sorry, I did not note exactly which it was). What am I misunderstanding?

>> We just released 1.0.2. Now saving page ID in submitted form data instead of splitting form name.

OK I see. I just updated the plugin to v1.0.2 and do indeed see that the shortcode page is easier to understand–great, thanks.

>> To understand your page ID issue what page link is displayed on the overview page ?

OK I carried out that test. First of all, to remind you, I have four different contact forms on my site. Three of them are embedded onto a page/post, and one is in a modal pop-up window. I have submitted one of each form. In the ‘Overview’ page, those four submissions are listed as:

“Sneak Peak”
* URL: https://dev.horizonhomes-samui.com/_aletheme_slider_/sneak-peek/
“Sneak Peak”
* URL: https://dev.horizonhomes-samui.com/_aletheme_slider_/sneak-peek/
“Sneak Peak”
* URL: https://dev.horizonhomes-samui.com/_aletheme_slider_/sneak-peek/
“Craig Beechey”
* URL: https://dev.horizonhomes-samui.com/agents/craig-beechey/

The fourth (“Craig Beechey”) is correct–its URL corresponds to a page that contains one of my contact forms. The first three, “Sneak Peak” are baffling. I have no such page/post of that name. Furthermore, when I try to open the URL–https://dev.horizonhomes-samui.com/_aletheme_slider_/sneak-peek/–I am redirected to the home page.

>> Is it possible that you have multiple posts for different languages on your site ?

Are you asking if I have translated my contact page into another language, and if the page in the other language has a different page ID? If so, the answer is yes. I have translated my entire site into both French and Chinese. But the page IDs of the French contact page and the Chinese contact page are both larger than 1091–neither of them have page ID = 804.

OK I updated to 1.0.4. The Overview page still displays the incorrect names/URLs for those submissions. Should those have changed? Or do I need to carry out new form submissions to test this new behavior?

OK I tested it with four new submissions, and everything seems to be working now. Specifically, the ‘Overview’ page shows those four submissions, and title and URL of each submission is accurate.

The one small lingering issue is that the Email field on the ‘Overview’ page displays every email twice. I can of course live with that for now.

I think we can consider this resolved then, right?