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[resolved] migrated site to final address form stopped working (3 posts)

  1. tmanx4wp
    Member
    Posted 11 months ago #

    I migrated the dev site over to the final address and the forms did not work. I uninstalled and reinstalled, built a new form and the form does not work. The form even says it was sent successfully.

    They worked prior to the migration. There was only one minor issue with the theme that our IT guy worked out in 5 minutes, other than that everything else works fine.

    Any ideas on what this could be?

    Thanks!

    https://wordpress.org/plugins/contact-form-7/

  2. buzztone
    Member
    Posted 11 months ago #

    RE: The form even says it was sent successfully.

    The green box and not receiving any error messages is a very clear indication that CF7 is sending the email.

    So your email is probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content.

    Important to remember there are a lot of places, other than your spam folder, where emails can be trapped as spam.

    See Contact Form 7 Email Issues - this links to a much more comprehensive article which also covers emails being considered Junk.

  3. tmanx4wp
    Member
    Posted 11 months ago #

    This is what worked: In the cPanel changing the "MX Entry" to "Remote Mail Exchanger". Thanks!

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