• Resolved patton

    (@patton)


    Now I have a “Creating the /home/maruland/public_html/wp-content/uploads/apollo13_framework_files/css/user.css file(responsible for the theme settings) requires access to your FTP account. This is due to thee configuration of your server.” message all time in the control panel, as shown here:

    https://screenrec.com/share/V9S6Pd3AyY

    How can I fix this? I don’t even have an apollo13_framework_files folder in /uploads.

    I guess all I need to know is how/where to tell the new path for user.css file?

    • This topic was modified 2 years, 8 months ago by patton.
    • This topic was modified 2 years, 8 months ago by patton.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author apollo13themes

    (@apollo13themes)

    Hello 🙂

    I suspect that either your new hosting is very strict or you need to create this directory yourself.

    Try creating uploads/apollo13_framework_files/css/ with proper write right for the directory, and it should be fine then.

    With kind regards.
    Air.

    Thread Starter patton

    (@patton)

    thanks for the reply. Did that but nothing happened, but I also noticed the path belongs to the old hosting, in the new one the path to that folder is different.

    is there a way to teach the theme the new path?

    Theme Author apollo13themes

    (@apollo13themes)

    Hey:-)

    Not sure, why it would have the old path “cached”.
    Could you try to go to the Customizer, and change any option, and click save?

    With kind regards.
    Air.

    Theme Author apollo13themes

    (@apollo13themes)

    I wonder if in your wp-config.php all values are updated to the new hosting?

    Thread Starter patton

    (@patton)

    Changed a random feature in the customizer, saved and the message is still there. I also checked wp-config and All seems to be OK. Everything works fine in wordpress, just this message.

    I noticed that if I deactivate the Apollo13 Framework Extensions plugin the error message goes away. I tried deleting the rife-free folder and reinstalling it from a zip file, no luck.

    Would uninstalling and installing again the theme work? How can I do that?

    Theme Author apollo13themes

    (@apollo13themes)

    Hello 🙂

    If everything works, I would ignore it. Maybe there was some error while migrating website. How did you make the migration?

    Would uninstalling and installing again the theme work? How can I do that?

    Not really. It looks like either something in that database got stuck, or it really is the server issue.

    With kind regards.
    Air.

    Thread Starter patton

    (@patton)

    Fixed with my hosting provider’s help: it was a wrong path in WP-Admin -> Settings -> Media -> Uploading Files -> Store uploads, probably from the migration. Putting the default path fixed it.

    Thanks for your help!

    Theme Author apollo13themes

    (@apollo13themes)

    Hey 🙂

    Thanks for letting me know. Always something new to learn!

    With kind regards.
    Air.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Migrated hosting and now panel asks for ftp credentials’ is closed to new replies.