Title: Migrate subscribers
Last modified: May 9, 2022

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# Migrate subscribers

 *  Resolved [mariosimpleinformatica](https://wordpress.org/support/users/mariosimpleinformatica/)
 * (@mariosimpleinformatica)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/migrate-subscribers/)
 * I have collected 1K subscribers via MailPoet. I am considering to migrate them
   to another platform (Mailrelay, Mailchimp…) It seems I only need to export and
   import. But all these consents… where are they? Is there any log in my hosting?
   Or database? If I migrate these users and have a problem with them, can I get
   access to remind their consent?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/migrate-subscribers/#post-15630030)
 * Hi there [@mariosimpleinformatica](https://wordpress.org/support/users/mariosimpleinformatica/)
   👋🏽!
 * Thank you for reaching out to MailPoet Support!
 * > I have collected 1K subscribers via MailPoet. I am considering to migrate them
   > to another platform (Mailrelay, Mailchimp…) It seems I only need to export 
   > and import. But all these consents… where are they? Is there any log in my 
   > hosting? Or database? I
 * OK, so all that information is just stored on your site’s database, not in the
   MailPoet servers.
 * If you export all your subscriber’s information, you will also download the Subscription
   IP, date… all the details that you need to keep their consent details (as shown
   on this image from the export process: [https://d.pr/i/0UDwaS](https://d.pr/i/0UDwaS)).
 * So, in a nutshell, if you export all your subscribers’ details from MailPoet 
   you will have that information on a CSV or Excel file.
 * Further reading:
    - [https://kb.mailpoet.com/article/253-how-to-export-subscribers-ip-addresses](https://kb.mailpoet.com/article/253-how-to-export-subscribers-ip-addresses)
    - [https://kb.mailpoet.com/article/330-how-to-export-subscribers-from-mailpoet](https://kb.mailpoet.com/article/330-how-to-export-subscribers-from-mailpoet)
    - I hope this helps and solves your doubts.
    - Cheers!

Viewing 1 replies (of 1 total)

The topic ‘Migrate subscribers’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/migrate-subscribers/#post-15630030)
 * Status: resolved