I'm reasonably new to WordPress so please forgive my ignorance, but isn't WATS a free plugin? I'm not sure I understand why a link to a premium plugin is an issue?
As previously stated, I was merely trying to provide a useful link for other people in a similar situation to myself. If this is bad practice, please enlighten me as to why this is so that I don't make the same mistake in the future.
Not sure if it makes any difference, but I'm using the free version of [the censored plugin] and it meets my needs perfectly.
Just to be clear:
I wasn't advertising a commercial plugin. At least not intentionally anyway.
I don't understand why a link to their plugin is an issue.
I don't understand what business practice has to do with a free plugin.
I don't understand why they're a direct competitor.
Isn't a link to another plugin appropriate to the review if it helps another reader?
I wasn't trying to demote your plugin.
I have absolutely nothing to do with [the censored plugin]: Whilst looking for a support ticket plugin for my site clubmesh.com, I actually tried WATS first, but found that it didn't do what I expected. I then tried [the censored plugin] which met my needs perfectly and thought I should share my findings in order to help other users in a similar situation. If this can't be done in the review, where else should it be done?
In a similar bid to be helpful, I previously suggested updating the Description and FAQ to prevent future negative, or even half-way, feedback like my own.
Like I said, i'm quite new to WP, so if my etiquette is off, please explain so that I don't make the same mistake again in the future.