Title: Microsoft Tag not working
Last modified: May 16, 2021

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# Microsoft Tag not working

 *  Resolved [EliteGent](https://wordpress.org/support/users/gentlemako/)
 * (@gentlemako)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/microsoft-tag-not-working/)
 * Hello there,
 * I just looked at my Microsoft ads for last week and it seems that the plugin 
   is not tracking any conversion nor the conversion value, the other week it was
   working, so I think this has to do with an update,
 * I also installed UET tag helper and it says there is no tag on the website,
 * Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [SweetCode](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/microsoft-tag-not-working/#post-14444804)
 * Hi [@gentlemako](https://wordpress.org/support/users/gentlemako/)
 * There was no recent change in the plugin that would have affected Microsoft Ads
   in any way.
 * Also our reference account is consistently reporting conversions.
 * Did you follow the setup instructions exactly? [https://docs.woopt.com/wgact/#/pixels/microsoft-advertising](https://docs.woopt.com/wgact/#/pixels/microsoft-advertising)
 * They are different than other setup guides for Microsoft Ads. We use events for
   tracking, not URL path matching. Events are more reliable to track.
 * Please go through the setup guide and confirm that you’ve set conversion tracking
   up exactly as instructed.
 * If you confirm that it is set up correctly, I’ll explain the next step for debugging.
 *  Thread Starter [EliteGent](https://wordpress.org/support/users/gentlemako/)
 * (@gentlemako)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/microsoft-tag-not-working/#post-14445314)
 * That is exactly what we’ve done to set up the tracking for Microsoft ads, it 
   was working fine, but then Idk if it was an update or something, no conversion
   is being tracked.
 * UET tag shows that no tag is on the website, and also G analytic show conversions
   are coming from Microsoft but on the Microsoft platform there’s no conversion.(
   no recent conversions)
 *  Plugin Author [SweetCode](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/microsoft-tag-not-working/#post-14445432)
 * Please send me the debug information from the support page to [support@woopt.com](https://wordpress.org/support/topic/microsoft-tag-not-working/support@woopt.com?output_format=md)
 *  Plugin Author [SweetCode](https://wordpress.org/support/users/alekv/)
 * (@alekv)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/microsoft-tag-not-working/#post-14477436)
 * Closed as per email conversation.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Microsoft Tag not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-google-adwords-conversion-tracking-tag/assets/
   icon-256x256.png?rev=2704744)
 * [Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing](https://wordpress.org/plugins/woocommerce-google-adwords-conversion-tracking-tag/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-adwords-conversion-tracking-tag/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-adwords-conversion-tracking-tag/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [SweetCode](https://wordpress.org/support/users/alekv/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/microsoft-tag-not-working/#post-14477436)
 * Status: resolved