Support » Fixing WordPress » mh magazine lite theme making site out of memory usage

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  • Hi Kajal,

    according to a reverse IP request, there are 755 other domains hosted on your server. You might want to speak to your hosting provider as you probably are on massive shared hosting and need a larger hosting plan.

    We have already purchased plan with below features:
    Unlimited Websites
    Unlimited Storage
    Unlimited Bandwidth
    500 Email Addresses

    more over other website of wordpress is working fine with this hosting plan.

    David Uzelac

    (@daviduzelac)

    Support Contributor

    If it’s shared hosting then you are sharing virtual servers with lots of other people, and that’s why it’s running out of memory.

    you mean to say, There is no issue with theme?
    Do you know any site which is running under this theme?
    I have tested site once with multiple users at that time it was not taking that much memory usage, but after that it continued.
    In my cpanel if I check php processes it shows multiple processes running even it is not running any where else that’s mean it is not completing process.

    Correct, this is not a theme issue. It’s an issue with your hosting / server environment. As David said, shared hosting means you are sharing the server resources with other people, in your case with tons of websites. So again, you might want to speak with your hosting company and upgrade to a larger hosting plan…

    Do you know any site which is running under this theme?

    This theme has been downloaded over 388,000 times, so there actually are thousands of websites running the theme. If you need URLs, you could check the forum for the theme and see if you can find some URLs there. In the forum you’ll also notice that other users don’t have an issue with their memory usage.

    Please also keep in mind that everything you might have installed on your server needs server resources, WordPress itself, themes, plugins, forums, 3rd party PHP scripts, etc… and especially if you are on shared hosting you can easily reach limits. In that case you might want to invest a bit more money in your website and get a proper hosting plan. Your hosting company can help you with that.

    David Uzelac

    (@daviduzelac)

    Support Contributor

    I concur there is no issue with the theme, it’s likely you are on shared hosting you should consider a dedicated server or a VPS that isn’t shared.

Viewing 6 replies - 1 through 6 (of 6 total)
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