Metrics empty

  • Resolved edemir206

    (@edemir206)


    4 years, 8 months ago

    Hey,

    First of all thanks for the greate plugin.

    I have a problem with metrics, it doesn’t update. here is my diagnostics:

    
Status: Conectado
Client: PhpRedis (v5.3.1)
Drop-in: Valid
Disabled: No
Filesystem: Working
Ping: 1
Errors: []
PhpRedis: 5.3.1
Predis: Not loaded
Credis: Not loaded
PHP Version: 7.4.9
Plugin Version: 2.0.12
Redis Version: 4.0.11
Multisite: Yes
Global Prefix: ""
Blog Prefix: 1
WP_REDIS_HOST: "localhost"
Global Groups: [
    "blog-details",
    "blog-id-cache",
    "blog-lookup",
    "global-posts",
    "networks",
    "rss",
    "sites",
    "site-details",
    "site-lookup",
    "site-options",
    "site-transient",
    "users",
    "useremail",
    "userlogins",
    "usermeta",
    "user_meta",
    "userslugs",
    "blog_meta"
]
Ignored Groups: [
    "counts",
    "plugins",
    "themes",
    "wordfence",
    "wordfence-ls"
]
Unflushable Groups: []
Drop-ins: [
    "Redis Object Cache Drop-In v2.0.12 by Till Krüss",
    "sunrise.php v by "
]

    What am I missing ?

Viewing 15 replies - 1 through 15 (of 17 total)
1 2
  • Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Mhh, I’m guessing the shutdown hook isn’t called. Can you post a list of installed plugins?

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    Hi,

    It’s really weird because, i’m testing on my dev env and it works there, but in production not. They are essentially the same setup, but on productin I have different redis.conf file and nginx.conf is also different.

    Below are my active plugins:

    ACF OpenStreetMap Field	Versão 1.2.1 por Jörn Lund
Admin Color Schemes	Versão 2.3 por WordPress Core Team
Advanced Cron Manager	Versão 2.4.0 por BracketSpace
Advanced Custom Fields: Font Awesome	Versão 3.1.1 por mattkeys
Advanced Custom Fields: reCAPTCHA Field	Versão 1.3.3 por Irvin Lim
Advanced Custom Fields PRO	Versão 5.9.0 por Elliot Condon
AMP	Versão 1.5.5 por AMP Project Contributors
Breadcrumb NavXT	Versão 6.5.0 por John Havlik
Broadcast	Versão 46.12 por edward_plainview
Delete Expired Transients	Versão 2.0.7 por WebAware
Disable Comments	Versão 1.10.3 por WPDeveloper
Elementor	Versão 2.9.14 por Elementor.com
EWWW Image Optimizer	Versão 5.7.0 por Exactly WWW
F12 Profiler	Versão 1.3.4 por Forge12 Interactive GmbH (Versão mais recente: 1.3.5)
FG Joomla to WordPress	Versão 3.70.0 por Frédéric GILLES
MultiSite Clone Duplicator	Versão 1.5.3 por Julien OGER, Pierre DARGHAM, David DAUGREILH, GLOBALIS media systems
Proxy Cache Purge	Versão 4.8.1 por Mika Epstein
Redis Object Cache	Versão 2.0.12 por Till Krüss
SiteOrigin Widgets Bundle	Versão 1.17.6 por SiteOrigin
TinyMCE Advanced	Versão 5.5.0 por Andrew Ozz
User Role Editor	Versão 4.56 por Vladimir Garagulya
User Switching	Versão 1.5.5 por John Blackbourn & contributors
W3 Total Cache	Versão 0.14.4 por BoldGrid
Wordfence Security	Versão 7.4.10 por Wordfence
WP Responsive Recent Post Slider/Carousel	Versão 2.4 por WP OnlineSupport
    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Strange. Nothing pops out. I’d turn off one plugin at a time, load an admin page and see if the redis-cache:metrics key is being created.

    If you can find the culprit, I can build a workaround into the plugin.

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    Here is my redis-cache metrics keys, the keys are being created normally:

    127.0.0.1:6379> KEYS *redis-cache*
 1) "347:redis-cache:metrics"
 2) "445:redis-cache:metrics"
 3) "559:redis-cache:metrics"
 4) "407:redis-cache:metrics"
 5) "342:redis-cache:metrics"
 6) "526:redis-cache:metrics"
 7) "607:redis-cache:metrics"
 8) "501:redis-cache:metrics"
 9) "441:redis-cache:metrics"
10) "791:redis-cache:metrics"
11) "359:redis-cache:metrics"
12) "368:redis-cache:metrics"
13) "546:redis-cache:metrics"
14) "416:redis-cache:metrics"
15) "569:redis-cache:metrics"
16) "341:redis-cache:metrics"
17) "535:redis-cache:metrics"
18) "373:redis-cache:metrics"
19) "450:redis-cache:metrics"
20) "362:redis-cache:metrics"
21) "397:redis-cache:metrics"
22) "378:redis-cache:metrics"
23) "1:redis-cache:metrics"
24) "553:redis-cache:metrics"
25) "372:redis-cache:metrics"
26) "479:redis-cache:metrics"
27) "405:redis-cache:metrics"
28) "547:redis-cache:metrics"
29) "529:redis-cache:metrics"

    But when I do MGET the key contet is “nil”:

    127.0.0.1:6379> MGET 1:redis-cache:metrics
    1) (nil)

    Disabled all plugins the problem persists.

    now i’m considering disabling all metrics because my users do not need to see this information in their dashboard.

    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Can you try HGETALL 1:redis-cache:metrics?

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    I’m pretty sure there’s something wrong.

    127.0.0.1:6379> HGETALL 1:redis-cache:metrics
(error) WRONGTYPE Operation against a key holding the wrong kind of value
    • This reply was modified 4 years, 8 months ago by edemir206.
    • This reply was modified 4 years, 8 months ago by edemir206.
    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Very strange. What does TYPE 1:redis-cache:metrics say?

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    127.0.0.1:6379> TYPE 1:redis-cache:metrics
zset
    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Yikes, my mistake. The right command was:

    
zrangebyscore 1:redis-cache:metrics 0 9999999999 WITHSCORES

    Could you run that?

    I believe this is a multisite issue and I’ll include a fix in the next version.

    One last thing, I assume the “Metrics” charts are just empty, or do they say anything in particular?

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    Hey listen, I just found something that can be very helpful to solve this problem.

    My WP installation uses the PT_BR as default language, in my dev environment after updating plugins languages the chart stopped working, so i think it must be something related to this.

    The “Metrics” charts say: “Ainda não foram coletados dados suficientes” which means “not enough data collected”

    This is the output:

    127.0.0.1:6379> zrangebyscore 1:redis-cache:metrics 0 9999999999 WITHSCORES
 1) "i=114be45;h=60;m=20;r=75;b=544158;t=0.01267;c=35"
 2) "1598354705"
 3) "i=12ea929;h=3648;m=513;r=87.7;b=973132;t=0.16897;c=573"
 4) "1598354706"
 5) "i=137aa41;h=3776;m=66;r=98.3;b=945514;t=0.09888;c=214"
 6) "1598354707"
 7) "i=13ae5ae;h=3775;m=67;r=98.3;b=946055;t=0.10358;c=215"
 8) "1598354707"
 9) "i=1476d89;h=79;m=0;r=100;b=544957;t=0.01087;c=16"
10) "1598354708"
11) "i=17284f2;h=6065;m=2096;r=74.3;b=77677929;t=1.57443;c=2867"
12) "1598354711"
13) "i=17c0c48;h=79;m=0;r=100;b=544565;t=0.00755;c=16"
14) "1598354711"
15) "i=18119ef;h=79;m=0;r=100;b=544565;t=0.00926;c=16"
16) "1598354712"
17) "i=199b786;h=81796;m=36693;r=69;b=69422599;t=10.81144;c=37458"
18) "1598354713"
19) "i=1bdd201;h=79;m=0;r=100;b=544565;t=0.01127;c=16"
20) "1598354715"
21) "i=1cc8a7e;h=3765;m=67;r=98.3;b=945703;t=0.06100;c=215"
22) "1598354716"
23) "i=1d7553b;h=79;m=0;r=100;b=544565;t=0.00768;c=16"
24) "1598354717"
25) "i=1de5094;h=79;m=0;r=100;b=544565;t=0.00729;c=16"
26) "1598354717"
27) "i=1ebf2c5;h=3775;m=67;r=98.3;b=945703;t=0.05909;c=215"
28) "1598354718"
29) "i=1ee2c50;h=79;m=0;r=100;b=544565;t=0.00747;c=16"
30) "1598354718"
31) "i=1f2de01;h=3578;m=21;r=99.4;b=1284616;t=0.05740;c=176"
32) "1598354719"
33) "i=2059cc3;h=79;m=0;r=100;b=544565;t=0.00754;c=16"
34) "1598354720"
35) "i=22c9b57;h=3614;m=59;r=98.4;b=939610;t=0.06829;c=203"
36) "1598354722"
37) "i=23e83da;h=11763;m=4298;r=73.2;b=69157771;t=1.88142;c=4615"
38) "1598354723"
39) "i=24de83e;h=3787;m=66;r=98.3;b=945719;t=0.05492;c=217"
40) "1598354724"
41) "i=2518106;h=3482;m=42;r=98.8;b=931751;t=0.04675;c=185"
42) "1598354725"
43) "i=26323b2;h=1009;m=66;r=93.9;b=750625;t=0.02471;c=80"
44) "1598354726"
45) "i=26aaa1f;h=1097;m=15;r=98.7;b=924214;t=0.02445;c=60"
46) "1598354726"
47) "i=2b45ee8;h=3512;m=62;r=98.3;b=1265997;t=0.06799;c=211"
48) "1598354731"
49) "i=2be0439;h=79;m=0;r=100;b=545250;t=0.01019;c=16"
50) "1598354731"
51) "i=3029d26;h=5087;m=372;r=93.2;b=2571956;t=0.17852;c=611"
52) "1598354736"
53) "i=3077b7c;h=3464;m=26;r=99.3;b=1111422;t=0.05350;c=170"
54) "1598354736"
55) "i=32584f6;h=79;m=0;r=100;b=545250;t=0.00582;c=16"
56) "1598354738"
57) "i=32ec93a;h=79;m=0;r=100;b=545250;t=0.00776;c=16"
58) "1598354738"
59) "i=36b5193;h=3775;m=67;r=98.3;b=946388;t=0.05913;c=215"
60) "1598354742"
61) "i=383b7ca;h=3775;m=67;r=98.3;b=946388;t=0.04004;c=215"
62) "1598354744"
63) "i=398a9ae;h=3776;m=66;r=98.3;b=946392;t=0.05444;c=214"
64) "1598354745"
65) "i=3e3272b;h=1009;m=66;r=93.9;b=750625;t=0.02123;c=80"
66) "1598354750"
67) "i=3fe6150;h=79;m=0;r=100;b=545250;t=0.00751;c=16"
68) "1598354751"
69) "i=410faee;h=682;m=3;r=99.6;b=663159;t=0.01634;c=35"
70) "1598354753"
71) "i=4178cbd;h=3500;m=30;r=99.2;b=1113029;t=0.05354;c=177"
72) "1598354753"
73) "i=417bcc5;h=3776;m=66;r=98.3;b=946392;t=0.06426;c=214"
74) "1598354753"
75) "i=46d9e03;h=3776;m=66;r=98.3;b=946392;t=0.06428;c=214"
76) "1598354758"
    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Alright, that means metrics are being collected.

    Are you seeing any JavaScript errors on your Dashboard or Redis Settings page?

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    Forget about translation, it’s working on my dev env with PT_BR translation now.

    No javascript errors, that really weird problem.

    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Okay, we’re getting closer. Can you open your Redis Settings > Metrics and post the entire HTML source code of that page here? https://pastebin.com

    Thread Starter edemir206

    (@edemir206)

    4 years, 8 months ago

    Pasted here: https://pastebin.com/a2KAqpP3

    Plugin Author Till Krüss

    (@tillkruess)

    4 years, 8 months ago

    Great, here is the issue:

    
<script id='redis-cache-js-extra'>
var rediscache = {"jQuery":"jQuery","disable_pro":"","disable_banners":"","l10n":{"time":"Hora","bytes":"Bytes","ratio":"Taxa","calls":"Chamadas","no_data":"Ainda n\u00e3o foram coletados dados suficientes.","no_cache":"Ative o cache de objeto para coletar dados.","pro":"Object Cache Pro"}};
var rediscache_metrics = [];
</script>
<script src='https://dev.local/app/plugins/redis-cache/assets/js/admin.js?ver=2.0.12' id='redis-cache-js'></script>
<script src='https://dev.local/app/plugins/redis-cache/assets/js/apexcharts.min.js?ver=2.0.12' id='redis-cache-charts-js'></script>

    The related code:
    https://github.com/rhubarbgroup/redis-cache/blob/765d2dcc58a2646816a90ad2e7729b8353955101/includes/class-plugin.php#L341-L352

    Are you seeing any errors in your logs?

    If not, I’m guessing we should make the metrics network-wide, @naxvog?

Viewing 15 replies - 1 through 15 (of 17 total)
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