The issue can be found here: http://www.ericatraster.com
The preview works: No
It works with other themes: Yes, it did.
It works when I disable all other plugins: Yes, it did.
Meta Slider version: I am not certain. The version prior to the new update.
I just made my website a few weeks ago using the Vantage theme. The MetaSlider plug-in that comes with the theme was working fine. Last week it said the plug-in needed to be updated. After I updated the plug-in, it disappeared. I have tried to reinstall MetaSlider, but I am told the folder already exists:
Do you have FTP login details for your site? If so you’ll need to use an FTP client to log in, browse to html/wp-content/plugins and delete the ‘ml-slider’ folder.
Alternatively, do you have a login for your hosting control panel? If so you could log into that. Usually there is a file manager style thing that lets you browse the files on your server, again you’ll need to delete the ml-slider folder.
Once it’s removed from the server you can reinstall Meta Slider in the usual way.