Title: Metadata not imported Last modified: August 30, 2016 --- # Metadata not imported * [Jack](https://wordpress.org/support/users/moxie/) * (@moxie) * [10 years, 7 months ago](https://wordpress.org/support/topic/metadata-not-imported/) * Metadata imports only keywords, but no title or description, while it is all there in the exif/iptc information within the image. Looks as if the rest is even stripped from the image, because when I use bulk import metadata even the tags dissappear. Anyone else having this problem? * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [10 years, 7 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648375) * [@jack](https://wordpress.org/support/users/jack/) – Are you re-sizing your images on upload? * – Cais. * Thread Starter [Jack](https://wordpress.org/support/users/moxie/) * (@moxie) * [10 years, 7 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648382) * Yes, but it also happesn when I add them through php, and the original images are being saved as .backup files for download purposes afterwards. * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [10 years, 7 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648388) * [@jack](https://wordpress.org/support/users/jack/) – If you are a NextGEN Pro subscriber, please contact our support team directly with any questions or concerns via your member’s area at [http://nextgen-gallery.com/](http://nextgen-gallery.com/) * Thanks! * – Cais. * [GuTheR](https://wordpress.org/support/users/guther/) * (@guther) * [10 years, 7 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648448) * Isso também está acontecendo no meu site. Ao fazer upload de novas imagens, o Nextgen não estava armazenando das descrições do metadados das imagens. Olhei na tabela wp_ngg_pictures e o campo “description” estava NULL, mas o arquivo de imagem tinha descrição e todos os outros metadados. * Na página que lista todas as imagens de uma galeria, era possível ver “Alt & Title Text / Description”, onde somente o campo “Alt & Title Text” estava preenchido corretamente, mas o campo “Description” estava vazio. * Então eu fiz um downgrade para o nextgen versão 2.0.66.37 e essa versão funciona perfeitamente. Todos os metados são armazenados na tabela corretamente. E aparecem nos campos “Alt & Title Text / Description” também. * Thread Starter [Jack](https://wordpress.org/support/users/moxie/) * (@moxie) * [10 years, 7 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648450) * Google Translate [@guther](https://wordpress.org/support/users/guther/) 😉 * This is also happening on my website. To upload new images, the Nextgen was not storing the descriptions of the images metadata. I looked at wp_ngg_pictures table and the field “description” was NULL, but the image file had description and all other metadata. * On the page that lists all the images in a gallery, it could see “Alt & Title Text / Description”, where only the “Alt & Title Text” was filled correctly, but the “Description” field was empty. * So I did a downgrade for the nextgen version 2.0.66.37 and this version works perfectly. All metados are stored in the table correctly. And appear in the fields“ Alt & Title Text / Description” as well. * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [10 years, 6 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648468) * [@jack](https://wordpress.org/support/users/jack/) – With the latest release of NextGEN Gallery, if you import the metadata for the image(s) does that correct the issue? * – Cais. * Thread Starter [Jack](https://wordpress.org/support/users/moxie/) * (@moxie) * [10 years, 6 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648469) * Is there a new beta available? If not, I’m using the latest version I think ( 2.1.15) and it’s only importing the tags. * But I’m very puzzled about this, because this is the info inside the image: [http://i.imgur.com/7mRz0Hb.jpg](http://i.imgur.com/7mRz0Hb.jpg) * Nothing of this is imported, except the tags. * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [10 years, 6 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648470) * Jack – Please send us a Bug Report for this latest issue on your site ([http://nextgen-gallery.com/report-bug/](http://nextgen-gallery.com/report-bug/)… please reference this topic) so we can get a better look under the page for this“ new” problem. * We may need **temporary** log in (and FTP) credentials, again, for your WordPress installation, please consider those for your Bug Report, too. * Thanks! * – Cais. * Thread Starter [Jack](https://wordpress.org/support/users/moxie/) * (@moxie) * [10 years, 6 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648471) * Thanks cais, I will. I’m also a Pro user, but because I’m moving away from the pro functions (temporarily, and Becky knows all about this), I thought I’d ask this here. * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [10 years, 6 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648484) * [@jack](https://wordpress.org/support/users/jack/) – Thanks for the Bug Report! * – Cais. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Metadata not imported’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) * 10 replies * 3 participants * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/metadata-not-imported/#post-6648484) * Status: not a support question