Title: MetaData
Last modified: August 30, 2016

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# MetaData

 *  [span](https://wordpress.org/support/users/span/)
 * (@span)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/metadata-5/)
 * Metadata no longer imports properly. I had to roll back to an old 1.9.5 I had
   laying around. Not sure what you are doing Photocrati but get your stuff together.
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/metadata-5/#post-6341347)
 * [@span](https://wordpress.org/support/users/span/) – When did you last see things
   work as expected? There could be a plugin conflict going on here or at least 
   it should be ruled out. Have you tried deactivating all of your plugins, clearing
   your browser cache (and site caches if you are using a caching plugin), then 
   reactivating the NextGEN plugin?
 * If this fixes the problem then it was likely one of the deactivated plugins that
   was causing an issue. Now, retrace your steps activating each plugin and re-checking
   to see if the problem returns. If it does then that last activated plugin was
   probably the one. Keep reactivating and in most cases it is also best to keep
   checking after each plugin, sometimes there may be more than one plugin on a 
   site that will create an issue. If you do find one (or more) plugins causing 
   this problem we would greatly appreciate your feedback on them so the developers
   may address them as soon as they can.
 * Also to note, in rare cases it may be the theme itself that is causing a conflict
   so while you have just the NextGEN plugin activated you might consider temporarily
   switching to one of the default WordPress Twenty series themes and see if this
   corrects the issue as well.
 * If the problem still persists after all of this we would still want to know, 
   even more so, as we will still want to sort out the issue and may need additional
   details.
 * Thanks!
 * – Cais.

Viewing 1 replies (of 1 total)

The topic ‘MetaData’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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 * 1 reply
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/metadata-5/#post-6341347)
 * Status: not a support question