Support » Plugin: MetaSlider » Meta Slider Shows Empty Media Library

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  • Plugin Contributor matchalabs

    (@matchalabs)

    Hi WMS Group,

    Could you try using a different browser (google chrome)? If you’re familiar with chrome developer tools, please check for JavaScript errors in the console tab.

    Regards,
    Tom

    Thanks for the quick response. I am not seeing any Javascript errors using Google Chrome developer tools.

    Plugin Contributor matchalabs

    (@matchalabs)

    Ok, in the network tab, if you load up the Meta Slider page, then clear the log of requests, then click ‘add slide’, you should see an Ajax request being kicked off – the one that goes and grabs all the images to display in the library.

    Does that request look OK? Is there anything in the request/response that looks fishy?

    Regards,
    Tom.

    The only thing I can see is that the waiting in ms seems high at 542ms. I don’t know if that means anything at all.

    It was a problem with my theme and everything is working after I deleted and reinstalled. Thanks for the help Tom, I really appreciate it 🙂

    Plugin Contributor matchalabs

    (@matchalabs)

    No problem! Most issues boil down to a conflicting plugin or theme 🙂

    Regards,
    Tom

Viewing 6 replies - 1 through 6 (of 6 total)
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