Support » Plugin: MetaSlider » Meta Slider breaks MySQL

  • As you make the slightest change, Meta Slider saves automatically, the problem is when you continue making modifications while it is saving (which is a time-consuming process) and this causes MySQL to crash on the server and it is necessary to restart the service.

    It would be interesting to have a check box for you to enable and disable auto-save, so with the box cleared, the user would make all necessary modifications and only at the end click the save button.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Apologies for the inconvenience.

    I have made a note of your suggestion.

    The saving process should not cause MySQL to crash. Would you be able to provide details of the error that is occurring?

    Hi,

    Imagine, no problem ^^

    I am using a DigitalOcean VPS where I am using it:
    Vestacp 0.9.8;
    Apache 2.4.7;
    PHP: 5.5.9;
    Libmysql – 5.5.55.

    I’m using Meta Slider on the home page of the Site. It has 20 images running on carrosel.

    If I enter and make an update just how to change the order of the images, it already starts the save process, if I just wait for the process to finish everything is ok, no problem happens.

    The problem happens when I need to make changes to several images, for example, the 20 changes 14. As the save process is time consuming, I’m already making the changes, when I finish the changes when I send the save I notice that it is already bugged , Because it does not take the same time saving the changes. I open another tab in the browser and try to access the site, only receives the response that could not establish the connection to the database.

    Access the Vestacp panel, I go to the services and MySQL is stopped, then I have to restart the service, I go back to the control panel that is still open on the screen of Meta Slider I click on save again, yes yes it takes time ” Normal “of the process, access the site again and everything is ok.

    Of course, this MySQL problem stops working only when using Meta Slider.

    I apologize for the long text, I hope you have been able to explain it well.

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Even if overlapping saves were causing database errors, it should not stop the MySQL service. This possibly indicates a lower-level issue.

    Your server should have an error log (either the MySQL error log or a general log) that shows exactly what caused the MySQL service to stop. Alternatively, I would recommend contacting your hosts and asking them to investigate.

Viewing 3 replies - 1 through 3 (of 3 total)
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