Support » Plugin: MetaSlider » meta slide does not show in mobile with mobile plugins(WPtouch or Jetpack)

  • Hello,
    My site http://www.atomyjoy.com is using Vantage theme and meta slides on home page.

    As I installed mobile plugin for mobile friendly menu and other contents,
    the meta slides disappeared totally as I see through mobile.
    The space where the slides should be is white blank.
    If I see through desktop, it is still there.

    I am sorry if this is not the place I should ask this help.
    But I asked WPtouch support forum and vantage support forum but no answer,
    so I am asking here hoping somebody had same experience and solved it.

    I know meta slides itself is responsive and I see them responsive through mobile without mobile plugin but I need mobile plugin for menu and other contents(more scaled nicely with plugin)

    Currently my site http://www.atomyjoy.com deactivates the plugin because I can not
    leave the white blank on the site.

    Would you somebody please help this?

    Thank you in advance.

    https://wordpress.org/plugins/ml-slider/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor matchalabs

    (@matchalabs)

    Hi there,

    It could be that the mobile plugin is hiding content for smaller devices – if you can create a test page with Meta Slider on and let me know the URL I should be able to determine what’s happening.

    Thanks,
    Dave

    HI,

    I couldn’t find a reply answer to the original issue.

    I’m having the exact same issue, the Meta Slider images on each page is not showing on mobile device. I have iphone , hubby has Samsung nothing.

    site is http://www.edisontransport.com.au

    The whole website works perfectly on laptop and PC with no issues with the Meta Slider.

    When I deactivate WP Touch slider displays on mobile but whole format on mobile then is NOT mobile friendly and menu which I need it functioning and looking normal.

    Any ideas ?
    Or any simple workarounds as I need it working.

    Thank you in advance.

    Thx
    Kristin

    Plugin Contributor matchalabs

    (@matchalabs)

    Hi Kristin,

    As mentioned WPTouch switches the theme when a mobile device is detected.

    This means any sliders that are added via the template rather than the content aren’t displayed as they don’t exist for that theme.

    The only way to have the slider displayed would be to use one in the content or to add it to the template file – note that updating the WPTouch plugin would overwrite these changes.

    WPTouch might have suggestions on how to go about this?

    Thanks,
    Dave

Viewing 3 replies - 1 through 3 (of 3 total)
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