Title: Meta Description Not Detecting. Last modified: January 14, 2021 --- # Meta Description Not Detecting. * Resolved [DarkCoder](https://wordpress.org/support/users/darkcod3r/) * (@darkcod3r) * [5 years, 4 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/) * Hi. I have set meta description correctly but your testing tool saying i dont have meta description.?! Why.?! See the below screenshot. [https://i.ibb.co/wy3kJ6x/meta-description-error.jpg](https://i.ibb.co/wy3kJ6x/meta-description-error.jpg) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmeta-description-not-detecting%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/) * (@rankmath) * [5 years, 4 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/#post-13910911) * Hello [@darkcod3r](https://wordpress.org/support/users/darkcod3r/), * Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that. * It seems like the SSL is not configured properly on your website. We are seeing this error when trying to access your website on Firefox in a private window: [https://i.rankmath.com/F4fLNI](https://i.rankmath.com/F4fLNI) * Also, assuming you are using the latest version of all the plugins, themes, and WordPress (**please update if not yet**), it would seem like a conflict with one of the plugins or the theme you are using. * To determine that, please follow this troubleshooting guide: [https://rankmath.com/kb/check-plugin-conflicts/](https://rankmath.com/kb/check-plugin-conflicts/) * Only the site admin would know and your users won’t be affected by this troubleshooting. * Looking forward to helping you. * Thread Starter [DarkCoder](https://wordpress.org/support/users/darkcod3r/) * (@darkcod3r) * [5 years, 4 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/#post-13911359) * [@rankmath](https://wordpress.org/support/users/rankmath/) Wow your support is really worst.. You just marked it resolved on your own without even waiting for my reply (or verifying if user problem solved or not).. Nice going.. Seems like you are not willing to help. You could have simply just said “Use another seo plugin” instead giving this automated useless response. First of all, Website opening fine in firefox which means it is your side issue (maybe you using outdated browser or something, but no always user fault according to you).. You could have just try opening website in other browser But no (seems like you too dumb for that).. . [https://i.ibb.co/gjMFjwk/browser.jpg](https://i.ibb.co/gjMFjwk/browser.jpg). [https://streamable.com/f5aqyb](https://streamable.com/f5aqyb) . Their is no conflict, its rank math bug (if it was a conflict than obviously other seo plugins will cause same issue, but again as per you , user fault).. . Looking forward to help you..?! Yeah nice joke .. Marking thread as resolved so people get the false idea about how good their support is and saying looking forward to help you.. Again Nice.. Thank You for Zero help and zero support. . Not sure how moderators can allow such behavior.. If you create a free a plugin and promise support than give support or else don’t create support forum.. - This reply was modified 5 years, 4 months ago by [DarkCoder](https://wordpress.org/support/users/darkcod3r/). * Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/) * (@rankmath) * [5 years, 4 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/#post-13913443) * Hello [@darkcod3r](https://wordpress.org/support/users/darkcod3r/) * We did check in Chrome as well but your website was not responding at that time. * Upon checking further, it seems like you are using the PRO version of the plugin. [https://i.rankmath.com/nFCdcY](https://i.rankmath.com/nFCdcY) * According to WordPress’s guidelines, we are not allowed to provide support for the premium products on this free support topic forums. * Please open a new support ticket on our platform and include all the details so we can assist you better: [https://support.rankmath.com/product/rank-math-pro-business/?view=all](https://support.rankmath.com/product/rank-math-pro-business/?view=all) * Looking forward to helping you. Thank you. * Thread Starter [DarkCoder](https://wordpress.org/support/users/darkcod3r/) * (@darkcod3r) * [5 years, 4 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/#post-13913562) * [@rankmath](https://wordpress.org/support/users/rankmath/) Nice. You lie as well.. I’m pretty sure you didn’t check on chrome at that time and just trying to cover your incompetence and useless support. Also, i have deleted the pro version. Now i am in full compliance with wordpress guidelines (i will put refund request for the pro so dont worry about it). . [https://i.ibb.co/mcL3QQH/rank-math-garbage.jpg](https://i.ibb.co/mcL3QQH/rank-math-garbage.jpg). just provide me support here if you want to and stop wasting my time by sending me on other support forum now, or just simply tell me “we cant provide support to you cause we dont care about our users”.. I will go away. - This reply was modified 5 years, 4 months ago by [DarkCoder](https://wordpress.org/support/users/darkcod3r/). - This reply was modified 5 years, 4 months ago by [DarkCoder](https://wordpress.org/support/users/darkcod3r/). * Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/) * (@rankmath) * [5 years, 3 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/#post-14036470) * Hello [@darkcod3r](https://wordpress.org/support/users/darkcod3r/) * **It seems like you are still using the PRO version of the plugin**. Here is a screencast showing the same so there is no confusion: [https://i.rankmath.com/W81NLn](https://i.rankmath.com/W81NLn) * Can you please open a new support ticket with us so we can assist you better? [https://support.rankmath.com/product/rank-math-pro-business/](https://support.rankmath.com/product/rank-math-pro-business/) * We can see that the title & description meta tags are getting printed on your website. * Assuming you are using the latest version of all the plugins, themes, and WordPress(** please update if not yet**), it would seem like a conflict with one of the plugins or the theme you are using. * To determine that, please follow this troubleshooting guide: [https://rankmath.com/kb/check-plugin-conflicts/](https://rankmath.com/kb/check-plugin-conflicts/) * Only the site admin would know and your users won’t be affected by this troubleshooting. * Please record the screencast and open a new support thread on our with us so we can assist you. * Looking forward to helping you. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Meta Description Not Detecting.’ is closed to new replies. * ![](https://ps.w.org/seo-by-rank-math/assets/icon.svg?rev=3438330) * [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings](https://wordpress.org/plugins/seo-by-rank-math/) * [Frequently Asked Questions](https://wordpress.org/plugins/seo-by-rank-math/#faq) * [Support Threads](https://wordpress.org/support/plugin/seo-by-rank-math/) * [Active Topics](https://wordpress.org/support/plugin/seo-by-rank-math/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/seo-by-rank-math/unresolved/) * [Reviews](https://wordpress.org/support/plugin/seo-by-rank-math/reviews/) * 5 replies * 2 participants * Last reply from: [Rank Math SEO](https://wordpress.org/support/users/rankmath/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/meta-description-not-detecting/#post-14036470) * Status: resolved