NextGEN Gallery
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  1. kgrant3
    Posted 2 years ago #

    v 3.8.1 WordPress up to date?
    v 2.0.40 - NextGEN up to date?
    none - clean install - What version of NextGEN Gallery did you upgrade from? (i.e. I had 1.9.8, then upgraded to 1.9.12)

    (please confirm the following, with your server host tech) :
    v 5.5.36-log - MySQL up to date (at least 5.2.4)?
    v 5.4.24 - PHP up to date (at least 5.0)?
    YES - The mod_rewrite Apache module activated?
    YES - PHP Safe Mode OFF?

    Additional information that will help us find a solution:
    Bluehost - Who are you hosted with?
    Twenty Fourteen - What theme are you running?
    - Which plugins do you have installed and activated?
    NextGEN Pro
    Yoast WordPress SEO
    - Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

    I verified that IPTC & EXIF data was complete in images; uploaded via page edit interface; also used the load metadata bulk action.


  2. photocrati
    Plugin Author

    Posted 2 years ago #

    @kgrant3 - Please submit a Bug Report (http://www.nextgen-gallery.com/report-bug/ ... please reference this topic) so we can get a closer look at this issue.


    - Cais.

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