Title: Meta catalog – upload error
Last modified: January 16, 2026

---

# Meta catalog – upload error

 *  Resolved [lpalandfs](https://wordpress.org/support/users/lpalandfs/)
 * (@lpalandfs)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/meta-catalog/)
 * Hi,
 * I’m running into an issue submitting a feed generated by Product Feed Pro to 
   a Facebook / Meta catalog.
 * What I’m seeing:
   When I try to add the feed to the Facebook catalog using a URL
   import, I get the following error:
 * “URL does not link to supported file. Make sure the URL that you provide links
   to a CSV, TSV or XML (RSS/ATOM) file and begins with http, https, ftp or sftp.”
 * I’ve tried creating the same feed in both XML and CSV format. Both files open
   correctly in a browser and appear valid, but Meta is rejecting them at the URL
   ingestion stage.
 * Are there any known issues with Facebook not accepting feeds served from /wp-
   content/uploads/?
    -  This topic was modified 3 months, 3 weeks ago by [lpalandfs](https://wordpress.org/support/users/lpalandfs/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jeff Alvarez](https://wordpress.org/support/users/superlemon1998/)
 * (@superlemon1998)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/meta-catalog/#post-18790225)
 * Hi [@lpalandfs](https://wordpress.org/support/users/lpalandfs/) ,
 * Please send in your debug log so I can review the content: [https://adtribes.io/knowledge-base/send-your-debug-log-to-support/](https://adtribes.io/knowledge-base/send-your-debug-log-to-support/)
   If the content is long please upload a .txt file or through an online viewer 
   like Google Drive.
 * The error usually means that you are passing a file that can’t be accessed or
   does not have the appropriate extension IE .xml or .txt

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmeta-catalog%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496)
 * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeff Alvarez](https://wordpress.org/support/users/superlemon1998/)
 * Last activity: [3 months, 3 weeks ago](https://wordpress.org/support/topic/meta-catalog/#post-18790225)
 * Status: resolved