Support » Plugin: WordPress Tag Cloud Plugin - Tag Groups » Meta box in back end fails

  • Hi,

    The meta box stopped working a while ago on my site, not sure when. I tried to disable all plugins, but still the problem occurs:

    When the meta box loads, I cannot add a new group (nothing happens when I select a group of the existing ones). I cannot add a tag in an existing group, the list will not load.

    Any ideas?

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  • Plugin Author Chris


    I’m sorry to hear about these issues.

    Since the Meta Box is a feature of the premium plugin, we cannot discuss it here (per forum rules). Please contact me again from the contact form in the Tag Groups settings so that I will also automatically get other important information like your plugin version. Please also write if you use the classic editor or the Gutenberg editor.


    PS: If you don’t see that contact form in the settings, please use this one:

Viewing 1 replies (of 1 total)
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