Title: Messenger plugin not displaying Last modified: February 28, 2021 --- # Messenger plugin not displaying * Resolved [werwolf94](https://wordpress.org/support/users/werwolf94/) * (@werwolf94) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/) * Hey! * I’m a begginer, be patient 🙂 I’m working on a site and a critical part would be the messenger plugin, but I can’t make it work… I tried every method that i found online, but nothing helps… Tried to reinstall it, but nothing. * You probably won’t see much from the site, it’s in maintenence mode right now. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmessenger-plugin-not-displaying%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Facebook](https://wordpress.org/support/users/facebook/) * (@facebook) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14114061) * Hi [@werwolf94](https://wordpress.org/support/users/werwolf94/), * I’ve taken a look at your website, but it doesn’t seem like the code has been deployed on there. Can I ask you to go through the setup process one more time? * Thanks, * Facebook Team * Thread Starter [werwolf94](https://wordpress.org/support/users/werwolf94/) * (@werwolf94) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14114755) * Hey! Thanks for the fast response! I went trough the setup again. No change * Plugin Author [Facebook](https://wordpress.org/support/users/facebook/) * (@facebook) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14114766) * Thanks for confirming. * Just want to check – are you sure you’ve provided the right URL here for the WordPress installation into which you’re trying to install it? It looks like a holding page, and it doesn’t seem to have the plugin code at all… * Facebook Team * Thread Starter [werwolf94](https://wordpress.org/support/users/werwolf94/) * (@werwolf94) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14114803) * Pretty sure its the right url. Maybe I unlock the maintenence mode, so you can see more. I checked the source and i see traces of facebook related stuff. I unlock the page for 20 minutes from posting * Plugin Author [Facebook](https://wordpress.org/support/users/facebook/) * (@facebook) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14114889) * Thanks! I was able to see the whole page, including the plugin code. * It looks like the Facebook Page you have connected the plugin to is unpublished, or has some other restriction applied (maybe age, or location). In order for the plugin to be available to all visitors, you will need to publish your FB Page (if it’s currently unpublished), and remove any restrictions. Otherwise it may only show for a portion of your audience. * You can control this configuration via the Page settings on Facebook. * Hope this helps! * Facebook Team * Thread Starter [werwolf94](https://wordpress.org/support/users/werwolf94/) * (@werwolf94) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14115012) * The page is published, neither age nor country restriction… We made a demo website earlyer with a demo page and its worked there flawlessly. Im kind of stuck here. * Thread Starter [werwolf94](https://wordpress.org/support/users/werwolf94/) * (@werwolf94) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14115027) * Ohh it seems like its working now. Can you confirm please? * Plugin Author [Facebook](https://wordpress.org/support/users/facebook/) * (@facebook) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14115076) * Yes – can see it now! Looks like it’s working fine. I can also load the Facebook Page now, so whatever change you made to its restrictions did the trick 👍🏻 * Glad we could solve this. All the best, * Facebook Team * Thread Starter [werwolf94](https://wordpress.org/support/users/werwolf94/) * (@werwolf94) * [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14115085) * Thanks for the help! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Messenger plugin not displaying’ is closed to new replies. * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png? rev=2398892) * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/) * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq) * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/) * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/) ## Tags * [messenger](https://wordpress.org/support/topic-tag/messenger/) * [official](https://wordpress.org/support/topic-tag/official/) * 9 replies * 2 participants * Last reply from: [werwolf94](https://wordpress.org/support/users/werwolf94/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/messenger-plugin-not-displaying/#post-14115085) * Status: resolved