Title: Messenger not loading properly
Last modified: August 26, 2020

---

# Messenger not loading properly

 *  [zeejayym](https://wordpress.org/support/users/zeejayym/)
 * (@zeejayym)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/messenger-not-loading-properly/)
 * Doesn’t load properly, has a invisible background to it with a shadow.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmessenger-not-loading-properly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/messenger-not-loading-properly/#post-13329558)
 * Hi,
 * Thanks for the question. Let us look into this issue. Does this happen on a specific
   browser?
 * Regards
    Facebook Team
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/messenger-not-loading-properly/#post-13330293)
 * Hi [@zeejayym](https://wordpress.org/support/users/zeejayym/),
 * Looks like you no longer have the plugin installed on your website. Let us know
   if you are still facing issues and a screenshot of it will be helpful for our
   team to look into this further.
 * Regards
    Facebook Team
 *  Thread Starter [zeejayym](https://wordpress.org/support/users/zeejayym/)
 * (@zeejayym)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/messenger-not-loading-properly/#post-13348002)
 * We’re still facing the issues.
 * This is how the it looks.
 * > [View post on imgur.com](https://imgur.com/YeaEzAa)
 *  Thread Starter [zeejayym](https://wordpress.org/support/users/zeejayym/)
 * (@zeejayym)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/messenger-not-loading-properly/#post-13416951)
 * Bump. Still need help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Messenger not loading properly’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [zeejayym](https://wordpress.org/support/users/zeejayym/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/messenger-not-loading-properly/#post-13416951)
 * Status: not resolved