Title: Messenger Greeting Message Error
Last modified: July 22, 2022

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# Messenger Greeting Message Error

 *  [patricktaylor](https://wordpress.org/support/users/patricktaylor/)
 * (@patricktaylor)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/messenger-greeting-message-error/)
 * I am trying to edit the greeting message that is sent with our live chat on the
   site. However, even though I am positive this is connected with our Facebook 
   account’s Messenger setup and that displays the message we want to change it 
   to, it is still not adjusting accordingly. I’ve also gone into the Settings for
   this plugin and tried to add in the edited message there but it has produced 
   no effect.
 * If anybody has any suggestions, I would be most grateful.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmessenger-greeting-message-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Messenger Greeting Message Error’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

## Tags

 * [greeting](https://wordpress.org/support/topic-tag/greeting/)
 * [messenger](https://wordpress.org/support/topic-tag/messenger/)

 * 0 replies
 * 1 participant
 * Last reply from: [patricktaylor](https://wordpress.org/support/users/patricktaylor/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/messenger-greeting-message-error/)
 * Status: not resolved