• This plugin changed the font and layout of my posts. The post became deformed and unusable. As soon as I removed this plugin, the post when back to normal. I am unable to use it on my site.

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  • Thread Starter mystictrain

    (@mystictrain)

    I am using Themes DNA HotWP Pro. It used to work on this site, but now messes up the layout of the posts so they are unusable. I have replaced CM Tooltip Glossary with WordPress Tooltips, which works just fine. I did like your plugin when it worked. I am not using any builders such as Elementor etc.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Thanks for answering! Again, I’m really sorry for the trouble, we’re doing our best to make our plugin work with as many themes/builders/plugins as possible and if conflicts happen to fix them as soon as possible.

    Could you allow as to proof that we deserve for more than 1 star in any way?

    Moderator Yui

    (@fierevere)

    ゆい

    Moved topic to support section.

    @mystictrain Do not use reviews for support, post in plugin’s support section instead.

    Thread Starter mystictrain

    (@mystictrain)

    I would be glad to give you 5 stars if you can fix this problem. From what I can tell CM Tooltippy was linking to pages that didn’t exist. I uninstalled it and reinstalled it, but that didn’t change anything. Somehow the bad links reappeared after I reinstalled it. If there is some way to clear out the old links, so that when I reinstall the plugin, it starts fresh. When I uninstall, it stores the old installation somewhere.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Let me answer both things:
    1) To remove old items/options there are two buttons on top of the Settings screen
    2) If the issue is with the broken links – then probably resetting the WordPress permalinks would work: https://wpastra.com/docs/how-to-refresh-wordpress-permalinks/

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