Messed about with some settings now widget shows nothing

  • Resolved gamerwithadegree

    (@gamerwithadegree)


    6 years, 3 months ago

    Hi,

    I installed WordPress Popular Posts yesterday and it is very good, it was immediatly getting data and I set the widget to show in the sidebar. The five most popular posts where showing int he widget this morning.

    However, I have changed a couple settings in the widget and main plug in settings, nothing major just setting to last 30 days, cache disabled etc and now nothing is showing int he widget at all.

    I cleared the cache of both WPP and W3tc. WPP is still getting data.

    This is screenshots of the widget setup and the main plugin settings https://imgur.com/a/RDRnB

    Here is info from plugin debug page:

    PHP version: 5.6.32

    PHP extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, intl, json, ldap, mbstring, mcrypt, standard, mysql, mysqli, pcntl, mysqlnd, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, imap, shmop, SimpleXML, soap, sockets, exif, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, bz2_filter, mailparse, memcache, memcached, mhash, ionCube Loader

    Database version: 5.6.36-82.1-log

    InnoDB availability: DEFAULT

    WordPress version: 4.9.1

    Multisite: No

    Active plugins: Accelerated Mobile Pages 0.9.72, AddToAny Share Buttons 1.7.23, Akismet Anti-Spam 4.0.2, AMP Category Base URL Remover 1.0.1, Coming Soon Page & Maintenance Mode by SeedProd 5.0.17, Contact Form 7 4.9.2, Cookie Notice 1.2.40, Display Widgets 2.7, Disqus Comment System 2.87, Enhanced Media Library 2.4.5, Glue for Yoast SEO & AMP 0.4.2, Google Analytics for WordPress by MonsterInsights 6.2.6, NextGEN Gallery 2.2.33, Really Simple SSL 2.5.24, Recent Posts Widget With Thumbnails 5.1.2, SVG Support 2.3.11, TablePress 1.8.1, TinyMCE Advanced 4.6.7, TinyMCE Spellcheck 1.3, Twitter 2.0.2, W3 Total Cache 0.9.6, Widget Content Blocks 2.3.8, WordPress Popular Posts 4.0.13, Yoast SEO 6.0

    Theme: Gamer With A Degree (2.0) by Gamer With A Degree

    Thank you for your help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    6 years, 3 months ago

    Hi @gamerwithadegree,

    Thanks for such a detailed report! It really helps developers when users offer as much detail as possible, so keep it up!

    Regarding your issue: when the WPP widget is ajaxified it relies on jQuery being available to do its magic and retrieve your popular posts list. In your case this doesn’t happen and so the widget never loads.

    I’m guessing you’re either deferring jQuery so it loads after the rest of the page has been loaded, or you’re using a minification plugin / script / feature that prevents jQuery from being available when WPP needs it.

    Solutions?

    I recommend Option A as it involves less work: Option B may seem easier but it also means you’ll have to redo that modification every single time I release a new version of the plugin (unless I end up deciding to implement it, something I’m still considering).

Viewing 1 replies (of 1 total)
  • The topic ‘Messed about with some settings now widget shows nothing’ is closed to new replies.