Title: Messaging Model
Last modified: August 8, 2020

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# Messaging Model

 *  Resolved [aaroneden](https://wordpress.org/support/users/aaroneden/)
 * (@aaroneden)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/messaging-model/)
 * I am not signed in to WordPress, and I go through the following steps.
 * 1) I click the Message button on a profile to send a message to the member
    2)
   I am presented with the modal login box. 3) I type an incorrect email and password.
   The modal box goes away 4) I am taken back to the user’s profile where I started
   on step 1 5) Click the Message button again I get an error noting incorrect email
   and password as I would have expected to see in step 3
 * I think I’m reporting a bug. Any suggestions?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmessaging-model%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [aaroneden](https://wordpress.org/support/users/aaroneden/)
 * (@aaroneden)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/messaging-model/#post-13226285)
 * Modal 🙁
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/messaging-model/#post-13227515)
 * If you have purchased one of our extensions or our bundle and you need help, 
   you will need to submit a support ticket via our website as we are only allowed
   to provide support on this forum for the free plugin hosted on the wordpress.
   org website.
 * To submit a ticket, please login to our website using the email used on checkout
   and go to this page:
 *  [https://ultimatemember.com/support/ticket/](https://ultimatemember.com/support/ticket/)
 * Thank you for supporting Ultimate Member with your purchase!
 * Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Messaging Model’ is closed to new replies.

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## Tags

 * [private messaging](https://wordpress.org/support/topic-tag/private-messaging/)

 * 2 replies
 * 2 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/messaging-model/#post-13227515)
 * Status: resolved