message: "There is a problem with the feeds you entered…"

  • alexWP333

    (@alexwp333)


    9 years, 7 months ago

    I’m on version 2.67.64 of the RSS Multi Importer.

    I’m receiving a message on my home page that reads “There is a problem with the feeds you entered. Go to our support page to see how to solve this.”

    When I click on the “support page” link it takes me to the following page:http://www.wprssimporter.com/faqs/im-told-the-feed-isnt-valid-or-working/

    On this page, the instruction is given to locate the SimplePie Settings (under Global Settings). I don’t see any Global Settings tab in my current version of the RSS Multi Importer. Should I update to version 3.11 to get to this Global Settings area?

    The feeds on the home page of my test site work fine on my localhost server, but the above error message appears on the home page of the live site that’s on the remote host.

    Help would be greatly appreciated.

    https://wordpress.org/plugins/wp-rss-multi-importer/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Allen

    (@amweiss98)

    9 years, 7 months ago

    I’m not supporting anything but version 3.0 or later. None of the options are available in the earlier version. So I suggest upgrading.

    Thread Starter alexWP333

    (@alexwp333)

    9 years, 7 months ago

    Thanks.

    I’ve now upgraded to version 3.11 of the plugin.

    I found the Global Settings area, and experimented with checking/unchecking the SimplePie checkbox.

    I’m still receiving an error message on my home page that reads “There is a problem with the feeds you entered. Go to our support page to see how to solve this.”

    I’m also noticing that this error message only appears as long as I’m logged into the WP Admin for my site. When I log out of the WP Admin the error message on the Home page disappears.

    My client will be using the WP Admin very frequently to update site content, and it would be problematic if an error message (related to the feeds) appeared every time they were logged in.

    In your instructions you mentioned the possibility that the server is not accepting the feed, due to the WP installation. Should I contact my host (SiteGround), and tell them to reinstall WP in some different way?

    Please advise.

    Plugin Author Allen

    (@amweiss98)

    9 years, 7 months ago

    first of all, I’m assuming you are using the shortcode based on what you said – if so, there is a setting (in the Global Settings) that shows the error message to the admin, but not the user – if you want users to see the error message, go into the plugin’s admin and turn that off.

    Go to the Diagnostics page and run a check on the feeds – that will tell you which feeds aren’t working. sounds like there are problems with the feeds or something else – the diagnostics page will help.

    Zennie1962

    (@zennie1962)

    9 years, 7 months ago

    Hey Allen,

    It’s not the feeds, as too many people are experiencing the same problem. It’s something in the plugin. I’m having the same problem.

    Plugin Author Allen

    (@amweiss98)

    9 years, 7 months ago

    Hi Alex
    Are you using any of the category filters? That could cause this since it will filter out any items with word you include or exclude.

    Thread Starter alexWP333

    (@alexwp333)

    9 years, 7 months ago

    Yes, I’m using the short code.

    It sounds like, as a temporary fix, you’re recommending that I check the “Suppress Warning Messages in the Shortcode and Widget”, but that there’s something wrong with the feeds or something else.

    I went ahead and checked the “Suppress Warning Messages in the Shortcode and Widget” checkbox, and now the error message does not appear.

    My concern, based on what you’re saying, is that there may still be some underlying problem with the feeds.

    This is what I get when I go to the Diagnostics and run a check on the feeds:
    Cron Schedule:

    The AutoPost is successfully scheduled for this time period: ten minutes.
    The database is successfully scheduled for this time period: thirty minutes.
    IMPORTANT: If the period for AutoPost is less than the period for the database, you will not be getting new AutoPost feeds until the database is updated. It is better to have the AutoPost set for a longer interval than than the database.
    If there are cron schedules, but things do not seem to be working, read this to learn what is going on.

    You appear to be running the Feed to Post and chosen to have no text

    This is the most likely reason you have no text in your posts. If you want text to show, set that in the Feed to Post admin page.

    (but I do have text in my posts)

    You appear to be running the Feed to Post and configured the number of feeds incorrectly.

    This is the most likely reason you have problems. GO HERE TO SEE HOW TO SET THIS OPTION

    When I clicked on “CLICK to CHECK ALL FEEDS NOW” button I get message that reads: “Good News: There were no errors due to feeds not connecting to external servers. Make sure to update the feeds by clicking the green button below.”

    Does any of this Diagnostic information help shed some light on what’s wrong?

    Thread Starter alexWP333

    (@alexwp333)

    9 years, 7 months ago

    Yes, in the Edit Post page I am using category filters. I’ve set it up this way because I want to assign certain posts to display on one of the feeds that are on the Home page, and other posts too display on another of the feeds that are on the Home page.

    Is this what you’re referring to with regard to your question as to whether I’m using category filters?

    Plugin Author Allen

    (@amweiss98)

    9 years, 7 months ago

    yes, if you have filters on the categories, it may be that the feeds are being filter out because they don’t have the words you want in the feed items. If all the items don’t meet the filter requirements, you will get a message saying there are no feed items.

    When it says you have no text it means not that there isn’t text in the RSS feed, it means this number is 0

    http://www.screencast.com/t/fuGOSDlb

    Thread Starter alexWP333

    (@alexwp333)

    9 years, 7 months ago

    Does this mean that the plugin isn’t designed to output multiple feeds from a single blog … a blog which has posts that are assigned to different categories?

    Also, would this cause the web page in question to not display any of the feeds on the first browser viewing of the day, but to display them only after refreshing the browser?

    Thread Starter alexWP333

    (@alexwp333)

    9 years, 7 months ago

    Thanks Allen,
    I’m going to open up a new topic about this last question.

Viewing 10 replies - 1 through 10 (of 10 total)
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