Support » Plugin: Table Rate for WooCommerce by Flexible Shipping » Message show in “Thank you” page

  • Resolved inforce

    (@inforce)


    Hello dear Supportteam

    How to remove the “Shipping Notice – par example – you need to buy “amount” for free shipping” in the thank you page of Woocommerce?

    Thank you

    Daniel

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Support Marta Pawlonka

    (@martapaw)

    Hello @inforce,

    Could you please send us the screenshot of this notice on the thank you page?

    Best regards,
    Marta

    Thread Starter inforce

    (@inforce)

    Hello Marta

    Yes, sure… but tell me how to attach the screenshot to this message field? Or do you have an e-mail where I can send you the screenshot?

    KR, Daniele

    Plugin Support Marta Pawlonka

    (@martapaw)

    Hi @inforce,

    You can use for example: https://prnt.sc/

    Best regards,
    Marta

    Thread Starter inforce

    (@inforce)

    ok, see here the screenshot

    Thread Starter inforce

    (@inforce)

    Plugin Support Marta Pawlonka

    (@martapaw)

    @inforce,

    I was able to replicate this issue. We’ll look into this closer.

    For now, we recommend hiding this notice by CSS – target .page-id-XXX appropriate for the thank-you page and hide this notice by adding notice classes.

    We’ll let you know if we provide some changes for this in our plugin.

    Best regards,
    Marta

    Thread Starter inforce

    (@inforce)

    Thanks for your reply. And how is the CSS?

    Plugin Support Marta Pawlonka

    (@martapaw)

    @inforce,

    You are able to hide the notice by this CSS:
    page-id-XX.woocommerce-message.message-wrapper {display: none;}

    Please change the XX sign to proper for your shop page-id.
    You can see the shop page-id by place an order and looking for the body class in the code on the thank you page.

    You need to do this in this way, because the endpoint order-received is not a static page.

    Best regards,
    Marta

    Thread Starter inforce

    (@inforce)

    OK, got it. Thank you!

    Best regards, Daniel

    Plugin Support Marta Pawlonka

    (@martapaw)

    Hello @inforce,

    We’ve just released the new version of our plugin. The problem shouldn’t occur anymore.

    Best regards,
    Marta

    Thread Starter inforce

    (@inforce)

    Dear Marta

    We talked several weeks ago about several weeks ago about the Shipping Notice on the thank you page. This problem still persist.

    Do you have a proper solution for me?

    Thanks

    Daniel

    Plugin Support Marta Pawlonka

    (@martapaw)

    Hi @inforce,

    I tried to replicate this issue right now with the latest 4.6.0 version of our plugin and the Flatsome theme 3.13.3 and I couldn’t notice any problem.

    Please see: http://wpdesk.me/mp/8yZyvsCGMW.png – the message doesn’t show up on the thank you page.

    Please let me know are you checking this with the Flexible Shipping 4.6.0 version?

    Best regards,
    Marta

    Thread Starter inforce

    (@inforce)

    Thats really strange. I do have this if I am logged in as user or not, on my mobile I do also see the notice at the thank you page.

    How to resolve this issue?

    Thanks and KR

    Thread Starter inforce

    (@inforce)

    Forgot to write you: I do have this issue even on Firefox and Chrome……

    Best regards, Daniel

    Plugin Support Marta Pawlonka

    (@martapaw)

    @inforce,

    I’ve checked this and still, I am not able to recreate this.

    We need to investigate this problem, so please send me the screenshot of this issue and also copy-paste the information from WooCommerce status: http://wpdesk.me/mp/r58ZDsP7Ql.png

    Best regards,
    Marta

Viewing 15 replies - 1 through 15 (of 18 total)
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