• Resolved HinCzn

    (@hinczn)


    Hello,

    I’ve a trouble concerning the plugin (or its using ?).
    I’ve creating a new form, filled the org_id in the settings and in the form in the overridable org id field.

    When I’m submitting my form, I’ve a “Message sent” displayed as well, but in my salesforce no lead is created.

    Could you help me to solve this trouble ?

    Thanks by advance,

    Regards,

    https://wordpress.org/plugins/salesforce-wordpress-to-lead/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    Triple check your Org ID. That’s generally the issue behind this.

    If that’s correct, double check to make sure you’re looking at the “Today’s leads” screen.

    Thread Starter HinCzn

    (@hinczn)

    I copy and paste the Org ID and verified it many times so I’m pretty sure that’s not the issue.
    And in my Today’s list leads nothing is displayed.

    Thread Starter HinCzn

    (@hinczn)

    The problem is still unsolved. Have a suggestion to fix it ?
    Thanks.

    Plugin Author Nick Ciske

    (@nickciske)

    Standard troubleshooting procedure:

    1. Check for theme conflicts:
    Switch to a bundled theme (2011, 2012, 2013, 2014). Did that solve the problem?
    If so, your theme is breaking the plugin. Talk to the theme vendor or request premium support to have me troubleshoot the issue with your theme.

    2. Check for plugin conflicts:
    Deactivate all other plugins: Did that solve the problem?

    If not, it’s an issue with your hosting:
    Talk to your host or request premium support to have me troubleshoot the issue with your server.

    If it did, it’s a plugin conflict:
    Reactivate plugins one at a time until the problem returns. The last plugin activated is the culprit. Report back with that plugin name/link and I can troubleshoot the issue to determine if there’s a fix.

Viewing 4 replies - 1 through 4 (of 4 total)
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