Support » Plugin: Contact Form 7 » Message is sent, but arrows continue to spin endlessly

  • Resolved Emmppp

    (@emmppp)


    WordPress 3.5
    Plugin Version 3.3.2

    Hi,

    When I try to send an email from the contact form, it does send it (I receive the email) but the arrow keep spinning and I never get a confirmation message.
    I disabled all the other plugins, but it is the exact same result.

    How could I fix it?

    Thanks a lot

    http://wordpress.org/extend/plugins/contact-form-7/

Viewing 13 replies - 16 through 28 (of 28 total)
  • Hi @creativewp, where do you put this code in your theme ?

    Thanks,

    Put it in the footer.

    I put it just before </body>, but it didn’t fix my problem, I’m desperate because I did want to use Contact Form 7.

    Send me your website, then I look. But you should put it before:

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>
    
    <?php wp_footer(); ?>
    
    </body>
    </html>

    You may have something on your site loading an older version of jQuery. If so, you might need to figure out how to stop that from happening.

    If you have shell access on your web server, go to the root of your WordPress directory and run:

    find . | egrep --color 'jquery\.((\d+|min)\.)*js'

    That might help you find where on your site an older version of jQuery is stored.

    You might be able to find where versions of jQuery are being loaded with:

    find . -exec egrep --color 'jquery\.((\d+|min)\.)*js' {} +

    I too am having this issue with the spinning arrow. I’m running the latest updated everything, deactivated all plugins and switched to twenty eleven.

    I am using Genesis with Balance Child Theme. Looking forward to getting this resolved.

    Thanks in advance!

    @mixit, try commenting out these two lines in includes/js/scripts.js to see if it’s the jQuery thing:

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    If that doesn’t improve things, there may be something else going on.

    I too am having this issue with the spinning arrow. I’m running the latest updated everything.

    I am using Unicorn Theme. Looking forward to getting this resolved.

    Down and dirty. In my theme’s template, I placed the latest jquery as suggested above just above the footer call. It looks like this:

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>
    
      <?php get_footer(); ?>

    Resent the form, spinner stopped spinning and I got my confirmation message.

    Ah, thanks zmalone. Removing

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    Did it for me!

    I don’t understand jQuery or html/php coding. I’m just a beginner and my website designers can’t help me. Please help with my Contact Form 7! The circle is spinning, I have deactivated all plugins and I can’t get through to my website designers to help with the issue. I actually don’t think they know either.

    It would be awesome if someone could take a look pretty please???

    My website is http://www.motherhoodiaries.com and my email is leyla@motherhooddiaries.com.

    Thank you!

    Leyla

    Also, I can’t use a default theme because the theme I’m using is customised and it needs to stay like that. Thanks

    WordPress version 3.5.1
    Plugin version 3.5.2
    Using a customized version of Responsive theme version 1.9.3.5

    I’ve tried commenting out

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    in scripts.js

    and added

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>

    to page.php above the footer call.

    Deactivated all plugins except for Contact Form 7 and Easy WP SMTP (required for the form to send). Also switched to stock twenty twelve theme. I’m still getting the permanent spinner even though the comment sends.

    Any other suggestions? Thanks.

    http://wordpress.org/extend/plugins/contact-form-7/

Viewing 13 replies - 16 through 28 (of 28 total)
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