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Contact Form 7
[resolved] [closed] Message is sent, but arrows continue to spin endlessly (29 posts)

  1. Emmppp
    Member
    Posted 2 years ago #

    WordPress 3.5
    Plugin Version 3.3.2

    Hi,

    When I try to send an email from the contact form, it does send it (I receive the email) but the arrow keep spinning and I never get a confirmation message.
    I disabled all the other plugins, but it is the exact same result.

    How could I fix it?

    Thanks a lot

    http://wordpress.org/extend/plugins/contact-form-7/

  2. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 2 years ago #

    Try switching theme to the default one.

  3. Emmppp
    Member
    Posted 2 years ago #

    Indeed, I did it and it works. Does that mean I can never use Contact Form 7 with that theme I just bought ?

  4. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 2 years ago #

    If you bought the theme, you should have a right to ask the theme developer to fix the problem. Just for reference what theme is it?

  5. Maeve Lander
    Member
    Posted 2 years ago #

    Same problem here with a custom theme we developed for a client several years ago. This problem only started manifesting in the latest update of Contact Form 7 with WP 3.5

    See http://www.smallblocksolutions.com.au/contact/

    Error console shows a couple of minor JS conflicts which look to be the problem.... thoughts?

  6. Emmppp
    Member
    Posted 2 years ago #

    @Takayuki Miyoshi : Sorry for the late reply. It's "Solid" theme. The only things I changed in the code are enabling the gzip compression and leverage browser caching, through the header.

  7. mgrunk1
    Member
    Posted 2 years ago #

    It's happening for me too - Suffusion Theme - I've not made any mods. I have a few plugins.

    The submit button as a circle that goes round and round.

    Also happened on twenty eleven

  8. Jarmolind
    Member
    Posted 2 years ago #

    Hi!
    Same problem here. Sircle goes round and round. I maintain tecnicom.fi site. I updated just WP to 3.5.1 and Contact Form to 3.3.3 version. I use theme Clean Slate.
    Is there anyting what i can do? This is the first time when i have problem when i updated Contact form.

  9. tlsfrankfurt
    Member
    Posted 2 years ago #

    I use the Arcadian theme, and we are having the same problem. The circle goes round and round. I can't change themes. Any advice would be appreciated.

  10. tlsfrankfurt
    Member
    Posted 2 years ago #

    Hi All, FYI my problem was a conflict with Pretty Photo, not my theme.

  11. G_Thanks
    Member
    Posted 2 years ago #

    I too am having the same problem running WP 3.5.1 and CF7 Version 3.3.3 on a Oxygen Child theme. I think my problem appeared after updating CF7.

    Im getting this error message in the Script tab of firebug

    JSON.parse: unexpected character

    Line 2

    and it is pointing to jquery

  12. zmalone
    Member
    Posted 2 years ago #

    I'm having the same issue. For me, it looks like it's this code in includes/js/scripts.js

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    If I remove that, CF7 forms work again.

  13. zmalone
    Member
    Posted 2 years ago #

    Those "isPlainObject" and "isEmptyObject" functions are new to jQuery as of version 1.4.

    I found I had a plug-in on my site that came with jQuery 1.2.1 and was loading that. I'm thinking if I resolve that to a new version of jQuery, CF7 will run as written.

  14. G_Thanks
    Member
    Posted 2 years ago #

    I am also getting this eror when trying to save a contact form

    Fatal error: Call to undefined function wpcf7_array_flatten() in /home/ab6708/public_html/adult/wp-content/plugins/contact-form-7/includes/classes.php on line 666

  15. zmalone
    Member
    Posted 2 years ago #

    The jQuery version was my issue. Once I changed my site to only use a current version of jQuery, CF7 form submissions work fine again.

  16. CreativeWP
    Member
    Posted 2 years ago #

    I just added this to my theme:

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>

    Which is the latest of Jquery, and fixed it.

    Thanks,

  17. Emmppp
    Member
    Posted 2 years ago #

    Hi @CreativeWP, where do you put this code in your theme ?

    Thanks,

  18. CreativeWP
    Member
    Posted 2 years ago #

    Put it in the footer.

  19. Emmppp
    Member
    Posted 2 years ago #

    I put it just before </body>, but it didn't fix my problem, I'm desperate because I did want to use Contact Form 7.

  20. CreativeWP
    Member
    Posted 2 years ago #

    Send me your website, then I look. But you should put it before:

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>
    
    <?php wp_footer(); ?>
    
    </body>
    </html>
  21. zmalone
    Member
    Posted 2 years ago #

    You may have something on your site loading an older version of jQuery. If so, you might need to figure out how to stop that from happening.

    If you have shell access on your web server, go to the root of your WordPress directory and run:

    find . | egrep --color 'jquery\.((\d+|min)\.)*js'

    That might help you find where on your site an older version of jQuery is stored.

    You might be able to find where versions of jQuery are being loaded with:

    find . -exec egrep --color 'jquery\.((\d+|min)\.)*js' {} +
  22. mixit
    Member
    Posted 2 years ago #

    I too am having this issue with the spinning arrow. I'm running the latest updated everything, deactivated all plugins and switched to twenty eleven.

    I am using Genesis with Balance Child Theme. Looking forward to getting this resolved.

    Thanks in advance!

  23. zmalone
    Member
    Posted 2 years ago #

    @mixit, try commenting out these two lines in includes/js/scripts.js to see if it's the jQuery thing:

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    If that doesn't improve things, there may be something else going on.

  24. rafasottam
    Member
    Posted 2 years ago #

    I too am having this issue with the spinning arrow. I'm running the latest updated everything.

    I am using Unicorn Theme. Looking forward to getting this resolved.

  25. judy1950
    Member
    Posted 2 years ago #

    Down and dirty. In my theme's template, I placed the latest jquery as suggested above just above the footer call. It looks like this:

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>
    
      <?php get_footer(); ?>

    Resent the form, spinner stopped spinning and I got my confirmation message.

  26. Tar-J
    Member
    Posted 2 years ago #

    Ah, thanks zmalone. Removing

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    Did it for me!

  27. leylap
    Member
    Posted 2 years ago #

    I don't understand jQuery or html/php coding. I'm just a beginner and my website designers can't help me. Please help with my Contact Form 7! The circle is spinning, I have deactivated all plugins and I can't get through to my website designers to help with the issue. I actually don't think they know either.

    It would be awesome if someone could take a look pretty please???

    My website is http://www.motherhoodiaries.com and my email is leyla@motherhooddiaries.com.

    Thank you!

    Leyla

  28. leylap
    Member
    Posted 2 years ago #

    Also, I can't use a default theme because the theme I'm using is customised and it needs to stay like that. Thanks

  29. alexismarin
    Member
    Posted 1 year ago #

    WordPress version 3.5.1
    Plugin version 3.5.2
    Using a customized version of Responsive theme version 1.9.3.5

    I've tried commenting out

    if (! $.isPlainObject(data) || $.isEmptyObject(data))
        return;

    in scripts.js

    and added

    <script type='text/javascript' src='http://code.jquery.com/jquery-latest.pack.js'></script>

    to page.php above the footer call.

    Deactivated all plugins except for Contact Form 7 and Easy WP SMTP (required for the form to send). Also switched to stock twenty twelve theme. I'm still getting the permanent spinner even though the comment sends.

    Any other suggestions? Thanks.

    http://wordpress.org/extend/plugins/contact-form-7/

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