Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Please clear the cache I visited it is ok https://prnt.sc/1563png

    We added image width and height property now this type of issue will not come now. Also your image size is 1200 x 1200 px too big but the view area size is 339 px so loading is slow use a smaller size 300 x 300 or 400 x 400 px

    Thanks

    Thread Starter zhart

    (@zhart)

    Please clear the cache I visited it is ok

    It is ok in the top part of page, but it is a mess in the bottom part.
    The same problem for the mobile version.

    • This reply was modified 3 years, 1 month ago by zhart.
    • This reply was modified 3 years, 1 month ago by zhart.
    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    I visited the page it looks ok refreshed few times https://www.loom.com/share/cfcccf8816ae4000be3f1ff4d516ed8c

    Also checked in Incognito browser it looks good.

    Thanks

    Thread Starter zhart

    (@zhart)

    This is strange, because I already used incognito mode, different browsers and even different devices, and always had this problem in all cases.

    • This reply was modified 3 years, 1 month ago by zhart.
    Plugin Author RadiusTheme

    (@techlabpro1)

    Are you using Version:2.3.6.4 ?

    Thread Starter zhart

    (@zhart)

    Are you using Version:2.3.6.4 ?

    Yes, exactly. And before updating to this version everything works perfectly.

    Thread Starter zhart

    (@zhart)

    If is no solution for the current version – is it any simple way to downgrade to the previous version and freeze it?

    Plugin Author RadiusTheme

    (@techlabpro1)

    In This version main update was to add image width & height property for Google Page Speed.

    But I don’t see image width and height on your site. I just tested the plugin in localhost it gets image weight and height.

    See bottom you can download previous version https://wordpress.org/plugins/the-post-grid/advanced/

    Thread Starter zhart

    (@zhart)

    But I don’t see image width and height on your site. I just tested the plugin in localhost it gets image weight and height.

    It’s strange because I use pure 2.3.6.4 without any modifications.
    Is it any way to fix it?

    Thread Starter zhart

    (@zhart)

    By the way, I found that sometimes the page loads fine (usually after reload by F5). But after the next update, the problem may come back again. That is, the behavior is unstable.

    Thread Starter zhart

    (@zhart)

    In addition. It seems that the problem is especially evident in Firefox (this is my default browser).

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Can you delete the current version and install the new version again cause I don’t see image width and height in your page?

    Your site https://tinyurl.com/ygrkxetz

    Our Demo see image width and height https://tinyurl.com/yg9dlfzw

    Thread Starter zhart

    (@zhart)

    Hello,

    I did exactly what you said – deleted the current version and re-installed it using standard WordPress tools:

    View post on imgur.com

    This is weird, but I also can’t see the dimensions of the image in the inspector:

    View post on imgur.com

    But at the same time I can see them if I look at the entire page code:

    View post on imgur.com

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hi,

    Yes strange don’t show width and height when image load.

    Please write this CSS in Appearance => Customize => Additional CSS

    .rt-tpg-container .isotope1 .rt-holder .rt-img-holder img {
       min-height: 350px;
    }

    Let me know how it work.

    Thanks

    Plugin Author RadiusTheme

    (@techlabpro1)

    Use height 340px;

    .rt-tpg-container .isotope1 .rt-holder .rt-img-holder img {
       min-height: 340px;
    }
    • This reply was modified 3 years, 1 month ago by RadiusTheme.
Viewing 15 replies - 1 through 15 (of 21 total)
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