Merging IP contacts with Email contacts

  • guilhermemakadu

    (@guilhermemakadu)


    3 years, 2 months ago

    I’ve got an issue about merging contacts.

    My website works with logged users, the users are able to access some pages, but the content is locked only for logged users.
    At mautic I’m able to see contacts being created over their IP address, what is pretty correct, but after the account creation (providing an email) their track is not connect to the brand new contact.

    So far I got not error logs.

    I’m running mautic 3.2.5, wordpress 5.6.1, and wp-mautic 2.4.2

    Anyone having the same issue?

Viewing 1 replies (of 1 total)
  • Plugin Author shulard

    (@shulard)

    2 years, 12 months ago

    Hello !

    Sorry for the late reply, what do you mean by “not connect to the brand new contact” ? You get an anonymous user from the IP address and a recognized user from the WP fields ?

Viewing 1 replies (of 1 total)
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