• Confusing announcement Merge Folders, so I lost all folder structure. There is no understandable communication, so I do not see any use of this but lost structure and organisation of media library. Will switch to professional plugin RealMediaLibrary… Bye bye

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @rainmatch

    Sorry to hear about the issue you’ve faced.

    Let me clarify that this is the first time we are getting such a report and we would be glad to help you take a look at it if you could reach us via the appropriate channel here:

    https://wordpress.org/support/plugin/catfolders/

    Regards,
    Bruce

    Plugin Author CatFolders

    (@catfolders)

    Hi @rainmatch,

    First of all, please be assured that your created folders are not lost.

    If you’ve switched the user-based folder mode setting, now you can just switch back to the previous mode to find all folders created by that user.

    Secondly, we’re sorry for the confusing announcement. We were trying to inform you that you can manually merge folders as desired, or it will be automatically displayed as common folders. Again, your folder structure will be fully recovered.

    Last but not least, you can check out this thread, and leave your comment as well: https://wordpress.org/support/topic/user-based-folder-view/

    Let me know how it works for you, please.

    Thanks and best regards,

    CatFolders Team

Viewing 2 replies - 1 through 2 (of 2 total)
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