Merchan center does not recognice the price changed in product

  • Resolved grasur

    (@grasur)


    2 years, 6 months ago

    Merchan center does not recognice the price changed in product, i changed some prices and now the feed in merchan, give me the error because the price in merchan is not the same that the price in the web, looks like it does not refresh it, i have the feed create for automatic check the info in the server by .xml

    • This topic was modified 2 years, 6 months ago by grasur.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    2 years, 6 months ago

    Hello @grasur,

    Is the price in the feed correctly updated? Just to be sure, it often happens that after updating the feed data, your browser still shows you an “old” (cached) version of the feed. Could you view the feed again and refresh the browser using CNTRL-F5 to clear the cache? Just to make sure the feed is actually still showing the issue.

    If the price in the feed is not updated, try to manually update it by pressing the regenerate action.

    If the price in the feed is updated, you need to contact your local Google helpdesk and ask them what is wrong.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    2 years, 5 months ago

    Hi @grasur,

    Where you able to solve the issue by refreshing the browser?

    Can we close your topic?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    2 years, 5 months ago

    Hello @grasur,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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