Support » Plugin: Woo Mercado Pago Module Oficial » MercadoPago error in checkout

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mercado Pago

    (@mercadopago)

    Hi @vic2020,

    Did you properly configured your settings/credentials? It seems like your platform could not retrieve your token. As you can see in the console, the URL that has been created is missing the token value. Such cases are common where you use a wrong credential (such as PUBLIC_KEY instead of CLIENT_ID). Pay attention that the basic checkout and custom/ticket checkout uses different credential keys.

    Regards!

    Hi @mercadopago

    I did check again the credentials configuration and are okay. But still im receiving the error. This was just now in a purchase test.

    api.mercadopago.com/modules/tracking/checkout?token=&referer=https%3A//jimenacocinatienda.com Failed to load resource: the server responded with a status of 400 (Bad Request)

    I attach a screenshot of the checkout. The error appear but payment options still working.
    Checkout

    Test number two, right away. Same error code

    api.mercadopago.com/modules/tracking/checkout?token=&referer=https%3A//jimenacocinatienda.com Failed to load resource: the server responded with a status of 400 (Bad Request)

    But now as you could see in the image i attach, the other payment methods are not being display. Despite i did configure the mercadopago module to be present as an iframe.
    Even do i could continue to the payment gateway and finally pay.

    Any suggestions?
    Check out. Payment methods not displayed

    Plugin Author Mercado Pago

    (@mercadopago)

    Hi @vic2020,

    Which country is your site from?
    Are you using test user and/or test cards?
    Which payment solution are you using (basic, custom, ticket…)?

    @mercadopago

    The site is from Argentina. Im using only user card. Not my personal card, as the Mercadopago account has my name. Im using this payments solutions: Credit card, ticket and i have enable de basic checkout so it’s posible to pay with money in MP account, i think.

    In the settings,I do not have the option to select custom checkout.

    Plugin Author Mercado Pago

    (@mercadopago)

    Hi there @vic2020,

    Please, update to v2.2.6.
    In case of still having problems, notify me here.

    Regards!

Viewing 6 replies - 1 through 6 (of 6 total)
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