Support » Installing WordPress » Meow Gallery PRO Plugin: Update failed: Download failed. Unauthorized

  • Hi, I’m trying to update Meow Gallery PRO plugin but I’m getting this error message:

    Update failed: Download failed. Unauthorized

    In this post here I saw someone called Jordy Meow telling the guy with an update issue on a PRO plugin, just like me, to contact directly Meow’s Support:

    https://wordpress.org/support/topic/update-error-unauthorized/

    So, I’ve sent them a message last monday, today is friday and I still got no answer yet. So I decided to come here and see if someone else could help me, since Meow Staff is not answering me in their official contact support.

    Does anybody have a clue on what could be happening with the update and how to solve it?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @marlosb,

    One important thing: WordPress doesn’t allow discussing issues to Pro Support. So we can’t really continue here.

    I normally reply to all this very quickly; however, by default, the support concerning the Gallery and the Lightbox are managed by a friend, however, he is quite busy during the weekdays and does most of the support during the week-end. Normally, I get alerts for this kind of issues, through triggers but unfortunately I didn’t this time.

    I think I found your message, and I just replied to you 🙂 Sorry for the delay.

    Thread Starter marlosb

    (@marlosb)

    Hi Jordy, thanks for your answer, you do have one more message though!

    Thanks again!

    Marlos

Viewing 2 replies - 1 through 2 (of 2 total)
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