Menus on website becoming blank after using the plugin

  • Resolved mbarakat2

    (@mbarakat2)


    3 years ago

    Hello,

    I’m facing a problem with the plugin; when I use it on custom posts to broadcast to my network, the menus of the website I am publishing on become empty. This error doesn’t happen all the time and I don’t know what’s triggering it. To gain my menus back I have to edit the menu, add any page to it and the rest of the pages will load after I save. I use WPML as well on my site, I don’t know if this makes any difference.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    3 years ago

    The menus should not be touched when broadcasting pages. To diagnose, I would disable any plugins that could possibly hook into the page updating.

    Which plugins are active, for example?

    Thread Starter mbarakat2

    (@mbarakat2)

    3 years ago

    ACF, Advanced ACF, Child theme configurator, file manager advanced, EWWW image optimizer, Disable Gutenberg, custom post type UI, Custom 404 pro, Redirection, W3 total cache, All WPML, Yoast SEO

    Plugin Author edward_plainview

    (@edward_plainview)

    3 years ago

    I’m immediately sceptical of that “child theme configurator” thing. If you disable it and broadcast, do the menus go blank?

    Otherwise you can try disabling the other plugins also to see if any of them break the menu.

    Thread Starter mbarakat2

    (@mbarakat2)

    3 years ago

    I disabled the plugin and still getting blank menus when after using Broadcast. It doesn’t happen every time I use so I’m trying to figure out what is triggering it, I will try to disable the other plugins as well. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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