Hi @karemkadidola,
We’ve noticed you are currently using Yoast SEO 8.4. Please update to the latest version, 9.0.1 and check if the issue persists. If it does, unfortunately, there is nothing we can do. It seems like the issue is on the theme’s side, it would be best to contact its developers and ask them to make the theme compatible with Yoast SEO.
i managed to find the cause of the problem.
Indeed on my mobile phone i was connected (in wordpress) so i had the admin bar on top of the screen and somehow the toggle menu button was in a position such as when i touch (click on it) it’s as if i click on first menu item which is right under and (this triggers page to reload.
I then tried to open my website on another mobile phone and i had no problem. and i logged off wordpress from my own mobile phone and had no more admin bar on top of the screen and the problem dissapeared.
I am 100% sure that you did not even test on your side to reproduce the problem otherwise you would have noticed that you would not experience any of the problem, yet i think every good support agent this is the first thing he would do. and i think this is why we send the link of the concerned issue … anyway …
Lastly I believe this (tiny) problem is not theme related as you mentionned but Yoast related issue as i said this only happened when yoast plugin was active.
regards
Well i won’t let this exchange on a position where i am kind of blaming support team I really want to say even if everyone knows this … i think … that Yoast is just the best wordpress SEO tools of all times. full of wonderfull features.
And I thank a lot all the developping team to make available for us such amazing plugin
Thank you so much
best regards
Thanks for letting us know you were able to resolve the issue and for the compliments. We are going ahead and marking this issue as resolved. If you require any further assistance please create a new issue.