Support » Fixing WordPress » Menu/SUb-menu issue

  • Resolved xgeekgirlx

    (@xgeekgirlx)


    I typed a whole topic and this site just dumped it. Not being as thorough as I’d like now.

    Is there a known issue for the latest WP release – it will not allow me to edit/move any links into a submenu item.

    The menu is whack, and I cannot get any Links to become Sub-menu items. I have cleared my cache, and tried doing it using: edge, IE, chromium, chrome, firefox. None of them will do it. I am only able to add items as Menu Items. Cannot move existing onto a Sub-menu. In either the standard template or any other template as well. Menu items will no longer ‘drag.’

    It works on all other installations on this server, which is my own web server.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    First, try adding this to wp-config.pphp
    define(‘CONCATENATE_SCRIPTS’, false );

    If that doesn’t help, remove it and …

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    Thank you for the assist!

    Okay so I tried adding the concatenate script – the site wouldn’t load at all. So I removed it as suggested.
    I activated the Twenty Seventeen theme, still doesn’t work with that theme.
    I installed health check. Still doesn’t work with ONLY that active plugin.
    I also noticed, that where you would normally go into Customize and it brings up the activate menu/section items for the unique active template you are using, nothing is there. It is all a complete blank for any template.
    Again, the only active plugin at this time is health-check

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    PUt the define back in wp-config.php but do it correctly — after the opening <?php

    define('CONCATENATE_SCRIPTS', false );

    THe first example had the wrong quotes in it. Use this one.

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    give me a minute, I am going to completely remove all other plugins and themes

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    Okay, the only plugins on the site are health check and hello dolly. The only template is twenty seventeen.

    It still won’t let me manipulate any links into sub-menu locations, and no info shows up under the customize option.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    Are you seeing any javascript errors in your browser’s error console?

    https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    no errors shown, but interestingly – after adding the debug line of code, I am now able to manipulate the menu items! so at least part of it is fixed. I will edit the menus, then try reactivating the other theme and plugins, and will update when done!

    so this is all it needed at this time to make it work again:

    define(‘SCRIPT_DEBUG’, true);

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    I think that’s it! I activated the theme plugins, and everything seems to work!

    I just have to figure some stuff out. Thanks again!

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    Okay, so I do need to turn the debug on and off in order to move the menu items, which I find odd – as most people would not have the level of access I do with FTP/config files in normal usage. But I can work with it.

    What is still not working is adding new links to the menu. Down on the right-hand side where you would normally be able to add posts/Custom Links/Categories. None of those are able to be added to the menu.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    Have you tried *just* the concatenate scripts line?

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    I did – that made the site not load

    Thread Starter xgeekgirlx

    (@xgeekgirlx)

    I just realized that none of the widgets are moveable either. Even with the debug line set to true

Viewing 12 replies - 1 through 12 (of 12 total)
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