Title: Menu saving not working Last modified: March 19, 2018 --- # Menu saving not working * [pbedouk](https://wordpress.org/support/users/pbedouk/) * (@pbedouk) * [8 years, 2 months ago](https://wordpress.org/support/topic/menu-saving-not-working/) * Hi … Something is broken in the ‘Save Menu’ function. I can’t switch the order of the menu items. ie if I interchange ‘About the Lions’ and ‘Garlic Festival’, and then ‘Save Menu’ I get a page not found message and the menu is not updated. I’ve been trying everything I can think of for hours to no avail (disabling plugins, reinstalling wordpress, rebuilding the menu structure) … any suggestions? * Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmenu-saving-not-working%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [8 years, 2 months ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10092631) * – For pro or commercial product support please contact the author directly on their site. They cannot support their customers here. * [https://weavertheme.com/weaver-ii-pro-2/](https://weavertheme.com/weaver-ii-pro-2/) * – As the author is aware, commercial products are [not supported in these forums](https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products). As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme (`weaver-ii-pro`) is not working properly. - This reply was modified 8 years, 2 months ago by [t-p](https://wordpress.org/support/users/t-p/). * Thread Starter [pbedouk](https://wordpress.org/support/users/pbedouk/) * (@pbedouk) * [8 years, 2 months ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10092808) * thank you for your reply … I understand that yo cannot support other products, however I had contacted the theme provider already and they said it is 100% a WordPress issue! * Where do I go from here? * Thread Starter [pbedouk](https://wordpress.org/support/users/pbedouk/) * (@pbedouk) * [8 years, 2 months ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10092859) * I just tried it using the 2015 theme … same issue … cannot modify the menu. although i did manage to reorder the menu items while in preview mode, but could not add additional items. * Thread Starter [pbedouk](https://wordpress.org/support/users/pbedouk/) * (@pbedouk) * [8 years, 2 months ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10093019) * Here is what I did and the results: * Deactivated all plugins * re-installed WordPress 4.9.4 from dashboard > updates > re-install now … successful * using weaver theme: create a custom menu item (#,test), click ‘add to menu’, click ‘Save Menu” … page not found * switch to 2015 theme: create a custom menu item (#,test), click ‘add to menu’, click ‘Save Menu” … page not found * using weaver theme or 2015 theme: from the appearance > menu > manage with live preview created same custom menu item, published and added successfully! the test item is in the navigation menu as it should be. * since I get the same (bad) result with the weaver theme and the 2015 theme, doesn’t that suggest a wordpress issue? * note the menu changes seem to work when using the live preview mode. * [jonl123](https://wordpress.org/support/users/jonl123/) * (@jonl123) * [8 years, 1 month ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10147830) * I’m seeing the same issue. Any changes made to the Menu Structure (adding a new item, creating a new Menu, reordering the menus, etc) do not save. I click “Save Menu”, the page reloads, and the menu is reverted to its previous settings. * I’ve tried disabling all plugins, that didn’t change anything. I also tried logging out/back in. * Note that the Create Menu functionality also does not work, it reacts the same way. * [jonl123](https://wordpress.org/support/users/jonl123/) * (@jonl123) * [8 years, 1 month ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10147903) * Looking in the database I see that the data is being added to the wp_postmeta data table, but it doesn’t show up in the Admin interface nor on the frontend. I don’t know enough about how WP stores/access the DB to do much more at this point though. * [plautia](https://wordpress.org/support/users/plautia/) * (@plautia) * [8 years, 1 month ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10218269) * Any helpful tips on this? WordPress 4.9.5 – same issue – cannot add or manipulate menu in any way. I’ve deactivated all plugins and have logged out and logged back in. When I try and add a new page to the menu under Appearance –> Menus, the spinner just keeps on spinning. When I try the Live Preview, it “looks” like it has been added, but upon hitting the Publish button, I receive a message that says there is a problem – try again in a few minutes. * Thanks for any help! * Thread Starter [pbedouk](https://wordpress.org/support/users/pbedouk/) * (@pbedouk) * [8 years, 1 month ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10218737) * Hi … I wish I had an answer for you, but I don’t. I still have the same issue. Live preview does work for me though. * [AriesMM](https://wordpress.org/support/users/ariesmm/) * (@ariesmm) * [7 years, 8 months ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10720472) * I had the same problem in two different sites. Also using weaver xtreme in both, and I tried all the things mentioned here before (deactivate, remove, reinstall plugins, create new menus, firewall, hosting, etc) but nothing worked. Finally I solved (not found the root problem, but certanly I think it’s theme related) deactivating, NOT REMOVING, my weaver theme, activate Twenty Seventeen theme, I create/modify my custom menu, and the changes were finally saved. The 403, 404 errors gone immediatly. Then, when the menu was in the way I wanted, I just activate Weaver again and change the primary menu to the one I need and Voila! Everything is working fine. By the way, once the menu was saved under Seventeen theme process and switching to Weaver, I was able to modify/add/create new items and menus under Weaver theme without any problem. * Hope this can be helpful for the people who is suffering the same issue (I found about a dozen similar questions trying to fix this) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Menu saving not working’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 5 participants * Last reply from: [AriesMM](https://wordpress.org/support/users/ariesmm/) * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/menu-saving-not-working/#post-10720472) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics