Menu randomly doesn’t show up

Resolved Bauhaus-Design
(@bauhaus-design)

5 years, 5 months ago

Hey Team,

I really like the Plug In. Unfortunately, the Menu sometimes does not show up. All the elements “are there” (you can click on it) but nothing is visible. You have to scroll, wait some time and then the Menu is visible again.

I deactivated Autopimize but the bug still happens. Any ideas how to solve this in near future?

Divi and WordPress are up to date.

Kind regards

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author quadlayers
(@quadlayers)

5 years, 5 months ago

Hello

Can you share the link of the website with the issue and a screenshot?

Plugin Author quadlayers
(@quadlayers)

5 years, 4 months ago

solved

aejaz
(@aejaz)

5 years, 2 months ago

Hi,

I’m having the same issue in Mobile
Unfortunately, the Menu sometimes does not show up. All the elements “are there” (you can click on it) but nothing is visible. You have to scroll, wait some time and then the Menu is visible again.

My website is – shaheengroup.org

Pls look into it

Regards

Plugin Author quadlayers
(@quadlayers)

5 years, 1 month ago

Hello

Can you open a support request here?

https://quadmenu.com/account/support

itimography
(@itimography)

5 years, 1 month ago

What was the fix for this? I am having the same issue as well with it. I just bought the plugin and installed it and theres like a delay in loading it.

Plugin Author quadlayers
(@quadlayers)

5 years, 1 month ago

hello

we’ve closed the ticket because you havent answered in two weeks

can you share the link to your website?

maepedersen
(@maepedersen)

4 years, 9 months ago

Hello, I am having the same issue, but only in Safari. When the page loads, the menu does not appear. You either have to resized the page or click on the blank menu to make it show.

My website link is: http://185.62.238.102/~caire/.

Thanks in advance!

Thread Starter Bauhaus-Design
(@bauhaus-design)

4 years, 9 months ago

Same here, it doesn’t work properly. You have to resized the page or click on the blank menu to make it show up.

Plugin Author quadlayers
(@quadlayers)

4 years, 9 months ago

@bauhaus-design @maepedersen can you share screenshots of your safari console logs?

maepedersen
(@maepedersen)

4 years, 9 months ago

@quadlayers

Here is a link to a screenshot of my console log:
https://ibb.co/ckD3Xx7

Plugin Author quadlayers
(@quadlayers)

4 years, 9 months ago

could be an issue in the js, try to fix all js issues

if this don’t work include the class “js” in the menu

https://snag.gy/rGTutv.jpg

Viewing 11 replies - 1 through 11 (of 11 total)

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