Support » Plugin: WP Mobile Menu - The Mobile-Friendly Responsive Menu » Menu randomly disappears

  • Resolved pbseo

    (@pbseo)


    So I have this installed but randomly I find that the menu disappears. At that time, I have to change the increase the visibility width trigger and then reduce it back to have it show up again.

    The trigger is set to 479px.

    Please advise if something needs to be changed to make it show up all the time

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @pbseo ,

    I’m not seeing WP Mobile Menu active at the moment.

    Can you activate it so I can have a look?

    Thanks

    kirmok

    (@kirmok)

    Hi, my issue sounds the same, works fine even 10-15 times, but then suddenly disappears. Mobile ”Right menu” triggers in 960.

    Site there: https://energyandcleanair.org/

    • This reply was modified 1 year ago by kirmok.
    pbseo

    (@pbseo)

    Hi Rui

    The plugin is already active but I now see it missing again.

    This is the issue I am facing

    Please advise

    Thanks

    kirmok

    (@kirmok)

    Made some more testings and it seem to be an issue only in Chrome browser. But on other server, in multisite wp-installation with same plugin configurations, problem does not exist (in Chrome either).

    oren

    (@orenlebbo)

    We suffer from the same bug…
    Sometimes it works but sometimes, mainly on homepage, the menu just disappears.
    See here: https://cannabiz.co.il
    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    @orenlebbo I’m not seeing the plugin active.
    @pbseo What is exactly the issue? I’m seeing it fine.

    Will ask both of you to create your own topic following the forum guidelines, and will assist you there.

    @pbseo You have some errors in the javascript console, that may cause an issue in other plugins including WP Mobile Menu.

    oren

    (@orenlebbo)

    @takanakui hi, please use mobile view and you’ll see it.
    But, it might got fixed after I changed from WP-Rocket to Litespeed. So I guess it’s something to do with cache and optimization which causes that.

    Still, I can’t use “Instant Click” on Litespeed, once I do the arrows next to titles in the menu disappears.

    • This reply was modified 1 year ago by oren.
    Plugin Author Rui Guerreiro

    (@takanakui)

    @orenlebbo From my experience that is definitely an issue in the cache plugin settings and that’s something we can’t control.

    Thanks.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Will close the topic for now. Let me know if necessary.

Viewing 9 replies - 1 through 9 (of 9 total)
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