Support » Theme: Radiate » Menu on mobile frozen

  • emfinn

    (@emfinn)


    When scrolling down in the navigation menu on a smartphone, the site is scrolling (not the navigation menu). How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @emfinn,

    Thanks for writing in,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will get back to you.

    Regards,
    ThemeGrill Support Team

    Thread Starter emfinn

    (@emfinn)

    Hi, I have deactivated all plugins twice without any result. Any other suggestion?

    Thread Starter emfinn

    (@emfinn)

    ??

    Hi @emfinn,

    Can you please try once clearing the cache of your site? If it did not work for you kindly contact us via live chat support here: https://themegrill.com/

    Let me know if this helps you or not and I will get back to you.

    Regards,
    ThemeGrill Support Team

    Thread Starter emfinn

    (@emfinn)

    After deactivating each and every plugin I also cleared the cache. No result. However, I did a last check today by clearing the cache, but no result either. I shall contact you via live chat support later today. Thnx.

    Thread Starter emfinn

    (@emfinn)

    Problem is solved by adding the following CSS

    @media screen and (max-width: 768px) {
    .main-small-navigation ul {
    overflow: hidden;
    overflow-y: scroll;
    }
    }

    Hi @emfinn,

    Glad the issue is solved. Let me know for any confusion and I will get back to you.

    Regards,
    ThemeGrill Support Team

Viewing 7 replies - 1 through 7 (of 7 total)
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