Menu not working on IE

Hi Peter

Great to hear from you. Thanks for reaching out.

All WordPress themes completely overwrite their own folder during theme updates. Please, if we release an update, do not update Ultra, you will lose all of your customisations. In the future, if you’d like to make your changes updated safe, you’ll need to migrate all CSS changes to a Custom CSS plugin or child theme style.css file and any PHP file changes to a child theme.

The menu seems to function ok for me in IE but I can see there are some styling differences. Is that the problem? It’s quite tough for us to assist with challenges like this because you’ve customised the theme so heavily. Basically, the code is now yours, almost more than it is our code. The spacing problems directly related to the custom code you’ve added. Hope that makes sense. I’ll do what I can to advise.

Essentially, you need to slightly reduce the font size in the header and reduce the menu container padding and reduce the menu item margin right value. Here is a rough idea of how to do that:

.szlogen {
	font-size: 22px;
}

.main-navigation ul li {
	margin-right: 14px;
}

.site-header .container {
	padding-right: 10px;
	padding-left: 10px;
}

Hope this helps point you in the right direction 🙂

Thanks for your feedback. All seems ok in IE11. Please, can you test the demo and see if the problem occurs there: https://demo.purothemes.com/ultra/. That’ll help us narrow down the problem.

Thanks for checking. This means that the error is somewhere in your edited files. At this stage, I’m not sure where. To start the troubleshooting process, save your styles and temporarily replace them with the original styles, does the issue resolve? We’ll need to go from changed file to changed file to locate the source of the problem. Here are the original styles: https://themes.svn.wordpress.org/ultra/1.0.2/style.css

What I would usually do next in a situation like this is try adding back in the first 1/4 then 2/4, then 3/4 then 4/4 of your original style.css file. Try to work out more or less where the issue is and then narrow it down to the problem rule from there.

Hi @jeet1991

Thanks for reaching out. This is a topic specific to our Ultra theme: https://wordpress.org/themes/ultra/. Unfortunately, this isn’t a general WordPress topic. For ThemeForest themes it would be best to ask a question on the specific support forum for the product you purchased.

Good luck.

Hi jeet1991

WordPress doesn’t offer the ability to add products by default. So your question should go to whatever adds the product functionality. If your theme adds that functionality then you should ask on your theme’s forum. If you’re using WooCommerce, then ideally, ask on the WooCommerce forum. Alternatively, if you’re sure this is a general WordPress question, please, add a new post on the general WordPress forum: https://wordpress.org/support/forum/how-to-and-troubleshooting#postform.

All the best.

For sure. Hope you can get the challenge solved 🙂