Hello: Menu items suddenly stopped working on Firefox if they have a child item. I’ve seen others submit request for support about this same issue and have seen to clear CSS to fix. I have cleared CSS and all caches. I have deactivated all plugins including elementor but menu still gives this issue. This is a dev server. I’m not seeing any script errors on pages. Works fine on other browsers. Any ideas? Thank you.
The page I need help with: [log in to see the link]
Thank you for reaching out to us.
What do you mean by stop working? I tried to check your website on both Firefox and Chrome. I don’t experience any menu issues on submenus for both browsers. See this quick video for reference: https://www.loom.com/share/970e0afacbc04e70ac948c21234a09fa.
Has this been resolved or are you still experiencing this issue?
I hope this helps and let us know if we can assist you further.
Thank you for writing.
I checked your site using Firefox browser but didn’t encounter any issues. Here’s a screen recording: https://share.getcloudapp.com/L1u9ZPgW
I used Firefox version 106.0.2. What version are you running? Can you check it as well in a private window to bypass the browser cache?
Or have you resolved this already?
Let us know if you need further assistance.
Michael, Chito, you guys are awesome – thanks for the quick reply!
I can’t tell from the video if you are experiencing the same issue but I’ll try and be a little clearer than “not working”!
Specifically, there is a page “Who We Are” but I can no longer click on that menu item (in firefox only) to get to that page. I can click on the children of that menu item. Similarly, under “What we Do”, I can’t click on that menu item to get to that page but I can get to the ones under it.. Except under “What we do” there is a menu item “Our Programs”. I can’t click on the our programs page but I can click on the children of that page.
I hope that makes more sense.
And yes, I’ve also tried in incognito mode in firefox.
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