Title: Menu not displaying items Last modified: May 22, 2017 --- # Menu not displaying items * Resolved [charleswestcott](https://wordpress.org/support/users/charleswestcott/) * (@charleswestcott) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/) * Hello, I just updated to WP 4.7.5, and then to Mobile Menu 2.4. After opting in, all of the style settings remain but the menu items do not display. I have cleared cashes, tried multiple browsers and operating systems – same result. * I tried switching some of the style settings, which did show up. But even if I create a new side menu with 1 item, it doesn’t display either. * I appreciate your looking into this: * [http://www.smhfit.com](http://www.smhfit.com) - This topic was modified 9 years ago by [charleswestcott](https://wordpress.org/support/users/charleswestcott/). Viewing 14 replies - 1 through 14 (of 14 total) * [inapan](https://wordpress.org/support/users/inapan/) * (@inapan) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9157656) * Same here, on 4.7.4 and 4.7.5. Version 2.4 of the plugin doesn’t show the menu anymore. Tried playing around with css which helps a bit, but still back to version 2.3. Btw, the best menu around! * Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * (@takanakui) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9158007) * Hi, * [@charleswestcott](https://wordpress.org/support/users/charleswestcott/) * I’m seeing fine on my side, did you fixed it somehow? ⌊Screencast⌉ * [@inapan](https://wordpress.org/support/users/inapan/) Thanks for the kind words. Can you provide me the site url, if you want to keep it private send me an email to [support AT wpmobilemenu DOT com] * -Takanakui * Thread Starter [charleswestcott](https://wordpress.org/support/users/charleswestcott/) * (@charleswestcott) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9159176) * Hello Takanakui, * Thanks for your prompt reply. I can see the side menu in your preview, however when I look at the site on a smartphone, the fly out action, the background color& dimension shows properly, but the menu items are not showing. * Thanks for your help. * Charles * Thread Starter [charleswestcott](https://wordpress.org/support/users/charleswestcott/) * (@charleswestcott) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9159439) * Hello again, * I uninstalled 2.4 and reinstalled 2.3. The mobile menu is showing again. I took screen captures of the 2.4 settings. Comparing them to the 2.3 settings, it appears that as a default in 2.4, under General Options/Advanced Options, the “.nav”,“. main-navigation” & “.genesis-nav.menu” are selected as Hidden items. * I suspect this may be what is causing the menu items to be hidden. I won’t be able to upgrade again until later, but perhaps [@inapan](https://wordpress.org/support/users/inapan/) will be able to confirm this. * Charles * Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * (@takanakui) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9159480) * I’m seeing it fine in my Moto G4 Android. [https://cl.ly/0N1D0S3S2a2l/Screenshot_20170523-121205.png](https://cl.ly/0N1D0S3S2a2l/Screenshot_20170523-121205.png)⌊ https://cl.ly/0N1D0S3S2a2l/Screenshot_20170523-121205.png⌉ * What browser and mobile device are you using? Try to purche the mobile browser cache. * Can you see it fine in desktop reducing the browser size? * -Takanakui * Thread Starter [charleswestcott](https://wordpress.org/support/users/charleswestcott/) * (@charleswestcott) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9159495) * I was using an iPhone 7 plus (safari & chrome – both caches cleared) and a Nexus 6P (chrome – cache cleared). The menu renders correctly now – because I reinstalled 2.3. I will try the 2.4 upgrade later. * Thanks for your reply! * The plugin is really simple & easy to use. Cudos! * Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * (@takanakui) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9159526) * Ok. If you have a staging environment and want to try it again with the 2.4 let me know so I can debug it. * If you’re enjoying WP Mobile Menu, [rate and review the plugin](https://wordpress.org/support/plugin/mobile-menu/reviews/?filter=5) to spread the word! Thanks * -Takanakui * [luisgal93](https://wordpress.org/support/users/luisgal93/) * (@luisgal93) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9164601) * Have a good day. I have a question. How can I install the 2.3 version again? Where can I download it from? Beforehand thanks for your help. - This reply was modified 9 years ago by [luisgal93](https://wordpress.org/support/users/luisgal93/). * [inapan](https://wordpress.org/support/users/inapan/) * (@inapan) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9164871) * You can download 2.3 [here](https://downloads.wordpress.org/plugin/mobile-menu.2.3.zip). * Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * (@takanakui) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9165353) * Thanks [@inapan](https://wordpress.org/support/users/inapan/) * [@luisgal93](https://wordpress.org/support/users/luisgal93/) Any specific reason for dowgrading? If there is any issue I would like to fix it. * Thanks * -Takanakui * [luisgal93](https://wordpress.org/support/users/luisgal93/) * (@luisgal93) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9165522) * Yes, I have updated the plugin to latest version, but it isn’t working anymore. The navbar, the burger button and the logo image look fine, the problem is when I try to click on the burger button, it supose that should open the side menu( left or right menu, anyone), but it doesn’t open. I thought it was issue with other plugin, but I checked and all it’s ok. I realized that any change I do, it doesn’t do even if it save it. I inspected my WordPress site’s source code and I realize that menu is at the end of the web page without be hidden, and any action the do when I click on the burger button it doesn’t do. * I hope you could help me and beforehand thank you. * PD: I am working on my site as localhost. Sorry for my english I am a native spanish speaker. * Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * (@takanakui) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9165593) * I would like to investigate this further. Can you send me an email to [support AT wpmobilemenu DOT com] * There is this new software that allows to develop on localhost but you can also turn on/off the remote access to the local website, that way you can make it public temporarily. It’s really cool. * [https://local.getflywheel.com/](https://local.getflywheel.com/) * p.s- Your english looks fine, I’m a Portuguese native -Takanakui * [luisgal93](https://wordpress.org/support/users/luisgal93/) * (@luisgal93) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9169178) * Here is a screen capture of my problem: [http://www.subirimagenes.com/imagedata.php?url=http://s2.subirimagenes.com/fotos/9742328animalclub.jpg](http://www.subirimagenes.com/imagedata.php?url=http://s2.subirimagenes.com/fotos/9742328animalclub.jpg) * Plugin Author [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * (@takanakui) * [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9196151) * This situation was sorted. * -Takanakui Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Menu not displaying items’ is closed to new replies. * ![](https://ps.w.org/mobile-menu/assets/icon-128x128.png?rev=1890426) * [WP Mobile Menu - The Mobile-Friendly Responsive Menu](https://wordpress.org/plugins/mobile-menu/) * [Frequently Asked Questions](https://wordpress.org/plugins/mobile-menu/#faq) * [Support Threads](https://wordpress.org/support/plugin/mobile-menu/) * [Active Topics](https://wordpress.org/support/plugin/mobile-menu/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mobile-menu/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mobile-menu/reviews/) * 14 replies * 4 participants * Last reply from: [Rui Guerreiro](https://wordpress.org/support/users/takanakui/) * Last activity: [9 years ago](https://wordpress.org/support/topic/menu-not-displaying-items/#post-9196151) * Status: resolved