Title: Menu not complete in wordpress
Last modified: March 3, 2017

---

# Menu not complete in wordpress

 *  [dent10109](https://wordpress.org/support/users/dent10109/)
 * (@dent10109)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/menu-not-complete-wordpress-help/)
 * _[Topic de-capitlised, please don’t shout at us]_
 * Hi! I just logged into my WordPress page to find that a lot of modules are missing
   and the complete menu, including MEDIA and APPEARANCE do not show up. I am an
   admin and when I click on users, instead of all of them showing up, I can only
   access my account info.
 * The only options that I have in my menu are: Dashboard, Posts, Comments, Contact,
   User, Tools and Visual Composer.
 * We have had some SEO Spam and malware in the last couple of weeks but they have
   been eliminated and all site checks turn out clean when run at the moment.
 * I have never seen this before and would really appreciate any help on the subject
   as I need to make updates to the site and cannot so it’s quite urgent.
 * THANK YOU!
    -  This topic was modified 9 years, 2 months ago by [Andrew Nevins](https://wordpress.org/support/users/anevins/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 2 months ago](https://wordpress.org/support/topic/menu-not-complete-wordpress-help/#post-8870578)
 * It sounds like you may not be logging in as an admistrator. When you look at 
   users, do you see only yourself or all users?
 *  [Lucas Karpiuk](https://wordpress.org/support/users/karpstrucking/)
 * (@karpstrucking)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/menu-not-complete-wordpress-help/#post-8870579)
 * Hey [@dent10109](https://wordpress.org/support/users/dent10109/), it sounds like
   your user’s role/capabilities have been reduced or a plugin is being used to 
   hide some items from view.
 * How technically inclined are you? Do you have a WordPress support team available?
   Does your host provide WordPress support?
 *  Thread Starter [dent10109](https://wordpress.org/support/users/dent10109/)
 * (@dent10109)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/menu-not-complete-wordpress-help/#post-8870595)
 * Thanks for your quick reply [@karpstrucking](https://wordpress.org/support/users/karpstrucking/)
   and [@sterndata](https://wordpress.org/support/users/sterndata/)!
 * We cannot see any of the plugins and none of us admins have installed one that
   would hide features :/
 * That user IS an admin of the site but, either way, two additional users (also
   admins) have tried in different computers and different browsers and nothing.
   It is strange because the defaults, such as Media and Appearance, are missing
   too!
 * Unfortunately our hosting gives limited support on this issue 🙁
    -  This reply was modified 9 years, 2 months ago by [dent10109](https://wordpress.org/support/users/dent10109/).
 *  [Lucas Karpiuk](https://wordpress.org/support/users/karpstrucking/)
 * (@karpstrucking)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/menu-not-complete-wordpress-help/#post-8870628)
 * In that case I would recommend temporarily disabling all plugins via FTP to see
   if the missing admin menu items return. If so, re-enable each plugin one by one
   via FTP until the items disappear again to determine which plugin is the culprit.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Menu not complete in wordpress’ is closed to new replies.

## Tags

 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)
 * [editing](https://wordpress.org/support/topic-tag/editing/)
 * [menu](https://wordpress.org/support/topic-tag/menu/)
 * [missing info](https://wordpress.org/support/topic-tag/missing-info/)
 * [modules](https://wordpress.org/support/topic-tag/modules/)
 * [Updates](https://wordpress.org/support/topic-tag/updates/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [Lucas Karpiuk](https://wordpress.org/support/users/karpstrucking/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/menu-not-complete-wordpress-help/#post-8870628)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics