• Resolved gerardpu

    (@gerardpu)


    My Mobile Menu has become non-responsive. The menu icon shows, but nothing happens anymore when you click it. Hadn’t noticed this problem before. Did update to version 2.3 the other day, may be relevant.

    Please advise if there is a solution for this. http://kortebaanbond.nl/

    Many thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    Did you updated anything else(themes,plugins)?
    Did you also installed any other plugin?

    I’m seeing some elements of the menu being hide in a custom css, is that on purpose?

    Thanks

    -Takanakui

    Thread Starter gerardpu

    (@gerardpu)

    Hi,

    Yes, I updated Mobile Menu together with several other plug-ins – not sure which ones, really. I did install a new plug (Collapse-O-Matic) just this morning.

    The hidden elements of the menu will probably be the sub-items of one main menu item ‘Leden’, which is simply because people need to register to access that part. That seems to have worked fine so far (no difference in menu function between log-in or out).

    I noticed, by the way, that Mobile Menu did not work on my iPhone iOS 10.2.1 while it works just fine on my iPad 9.3.5.

    Thanks, Gerard

    Plugin Author Rui Guerreiro

    (@takanakui)

    Something is conflicting with the WP Mobile Menu.

    Can you try first to delete and install again the plugin?(you won’t lose any settings). Just to discard any issue in the plugin update.

    If you have any cache mechanism you need to purge it.
    One last test is to deactivate all plugins except WP Mobile Menu.

    You can also test the again the previous version 2.2 so if it doesn’t work, it means that something else is creating the issue.

    Link to 2.2: https://downloads.wordpress.org/plugin/mobile-menu.2.2.zip

    -Takanakui

    • This reply was modified 7 years, 2 months ago by Rui Guerreiro.
    Thread Starter gerardpu

    (@gerardpu)

    Hi again,

    I am totally confused 😉 Deleted and installed WP Mobile Menu, no luck. I deactivated all plugins except WP Mobile Menu, still no success (except that of course it was highly visible all other plug-ins stopped working). Reactivated all plug-ins. No change. Now I just deactivated Mobile Menu and expected the whole mobile menu to have disappeared… and it works fine! How can it work while deactivated.

    Is there a possibility that another plug-in is creating my mobile menu (maybe the theme itself) and that this is what the conflict was all about? I did not build the site myself, so I’m kind of in the dark, sorry.

    Many thanks for your efforts so far… all seems to work fine now, but weird… by deactivating the plug-in.

    Gerard

    Plugin Author Rui Guerreiro

    (@takanakui)

    Guess it’s something about your theme mobile menu.
    So we can discuss this further can you send me an email to takanakui at gmail dot com

    Thanks

    -Takanakui

    Plugin Author Rui Guerreiro

    (@takanakui)

    If you need further help with this just send me an email.
    Thanks

    -Takanakui

Viewing 6 replies - 1 through 6 (of 6 total)
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