Support » Plugin: Jetpack by » Menu Malfunction

  • Resolved PamelaSandall


    Hi there!

    First, I’m not a programmer…but I do all my own work. I’ve been trying to consolidate and clean up a bunch of random widgets as I experiment with my site. I was reading about JetPack, it was already installed, but not activated. Today after doing some research, I activated it. Immediately my menus stopped functioning. As this happened with a different widget I was trying yesterday, I know it must be an interaction issue with my template. While I like what JetPack has to offer, I’m not sure I want to completely change my template. Is there an easy-to-execute work around? At this moment, I’ve deactivated JetPack so my website functions, but would like them BOTH to work.


Viewing 1 replies (of 1 total)
  • Plugin Contributor Jeremy Herve


    Jetpack Mechanic 🚀

    I had a look at your site, and your theme or one of your plugins seems to be loading an old version of jQuery instead of using the version that comes bundled with WordPress.

    It can create multiple conflicts with WordPress and with other plugins like Jetpack. You can read more about it here:

    Try switching to a different theme for a few minutes, and check if that solves the issue; if it does, you’ll want to look for the function loading jQuery in your theme’s header.php file, or in the functions.php file. Once you find that function, you can remove it and enqueue the proper version of jQuery as explained here:

    If the issue is not related to your theme, please try to disable all your plugins, one at a time, until you find the one that causes the conflict. You can then enqueue jQuery using the method I linked to above.

    If you do not feel comfortable editing PHP files, you can also contact the theme or plugin author and ask them to solve the issue.

Viewing 1 replies (of 1 total)
  • The topic ‘Menu Malfunction’ is closed to new replies.