• Resolved blubor

    (@blubor)


    The menu items are under other elements on the page, causing menu elements to not be visible/clickable. Adjusting the z-index with CSS had no effect.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @blubor,

    Thanks for your query. We are sorry to hear that you are facing such an issue.

    Could you please share the page link so that we can review the issue and provide you with the proper solution?

    Your co-operation would be highly appreciated.

    Thread Starter blubor

    (@blubor)

    https://outerimpact.com/home/fa/

    You will need to add a product to your cart, then visit the checkout page. You can see that, when you hover over the menu, page elements are placed over the menu, preventing its use. The PayPal buttons are an example of this.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @blubor,

    We have checked the checkout page adding a product to the cart. But the navigation menus are still accessible from our end. Check the screenshot.

    Can you please clear your browser cache and check? As you are a PRO user, if the issue persists you can open a support ticket here to get a faster solution.

    Looking forward to your reply.

    Have a nice day.

    Thread Starter blubor

    (@blubor)

    You have to select PayPal as the payment option to see the result, which it doesn’t look like you did. Here is a screenshot with the issue present: https://snipboard.io/CxdeXk.jpg

    I will open a ticket as we need this resolved ASAP.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @blubor,

    Thanks for the screenshot.

    Add the following CSS to the custom CSS section of your theme and the issue will be resolved.

    #zoid-paypal-buttons-uid_d0986c6bc0_mdq6mdc6nta > iframe.component-frame {
        z-index: 1 !important;
    }

    Have a nice day.

    Best regards,

    Thread Starter blubor

    (@blubor)

    That code did not resolve the issue. I have cleared my cache to make sure.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @blubor,

    As you are using WP Tabs Pro, we would appreciate it if you open a support ticket here.

    We will investigate the issue further.

    Thread Starter blubor

    (@blubor)

    I am and I have already created a ticket.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @blubor,

    We will give you an update there.

    Have a nice day.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Menu items not overlaying page elements’ is closed to new replies.